Leave a Review Superfy
Great concept, alright execution, lame guidelines
The app itself it’s pretty good, you can ask basically anything, however, had a few bugs of a message showing up in a notification but then just not showing up in the app either for hours or just at all. Only complaint is you can literally get banned for saying bad words. Yep, even when you’re supposed to only be grouped with adults if you’re an adult, according to a co-founder himself, (which just isn’t true bc you still see 16 and 17 year olds as an adult, not including the kids who lie about their age as that’s a separate issue every platform has) so that’s quite annoying. Even if you don’t actually say anything directly to someone if they feel like it they can report you and you’ll get a strike just for saying a swear word. Also full to the brim with horny teens so that gets kinda old. All in all decent app and the caption basically sums it up.Show lesslarge cheddar
Developer Response
Hey and thanks for your feedback. You can contact us so we could find your account and see what exactly happened. Generally speaking, could be that the messages were deleted or these users got blocked thus their messages did not appear. We’re also glad you talked with our team regarding the guidelines. As a policy, Superfy supports freedom of speech but has zero tolerance for inappropriate or offensive content. We always take a review before we block, we go through the activity and give second and third chance to people because we understand some could mistake or just testing the limits. Please write us to info@superfy.co and we will try to help as soon as possible. Thanks again.Why Superfy
Hey superfy even though u probably won’t see or won’t acknowledge this, I just want to ask why I’ve recently be banned. Also my review of this app is, don’t get it, because they ban people for no reason all the time. You can’t say much without getting banned. Even one little innapropriate comment will get u banned. I don’t advise anyone to get this app unless they somehow fix their app’s problems. But it was a really cool app in the beginning and now I’ve been banned on all accounts and can’t make anymore, cuz the maximum is 3. Don’t get the app.Show lessmikedrz
The app is nice. And useful.
It serves the purpose it’s meant to serve, actually. There’s also quite a few people on there, and I haven’t ran into any negative experiences w them on there. My only issue- which takes away three stars for me in my opinion- is that the super coins you earn from spending lots of time answering questions can be sent in chat w a push of a button. Well that button is located next to the photos button & is easy to push by accident & give away your coins. Not any way to take back anything you’ve sent. No confirm option either. It just sends right away, even w the slightest touch. It can be activated easily. I feel they should fix this ASAP, because many people aren’t gonna use the app if the coins they earn can be given away easily, and there’s nothing to do about it. I’ve tried to message customer support or send feedback, but they don’t get back to me.Show lesssammie•
Developer Response
Thanks for the comment, we will give it a thought and try to make it better. 🤩You can get banned over nothing
This app has good potential but I have experienced the same issue. Since a lot of users are kids, they will report you for anything? To where you will get banned for absolutely nothing, even if it’s harmless. If you pay attention, this app has an extremely high turn over rate of users, and there is an explanation why you barely see any users with more than 100 super likes. Because this is the kind of app you uninstall after a short amount of time due to this. Plus there are way too many children on this app, it’s kind of unsettling almost all of the questions are from literal kids.Show lessVoltega
Developer Response
Hello! Thank you for your feedback! It's important to us to hear from good users like yourself, it helps a lot to improve. We are happy to let you know that Superfy is releasing a new version very soon! Superfy 2.0 will have a fresh look, new features, and sounds! Stay tuned, and we are looking forward to hearing from you once you try it.Love this app. Would love to be a “superfy bot” or helpful worker for this app!
I love this app. It helped me physically and mentally even if it was just a bit. When I had a concern for anything I ran to this app! I saw “bots” responding to some off my questions/concerns and for some reason they helped more! Also, there was a signature at the end so I’m guessing their real people (employees, etc.) They seem so nice and thoughtful, so I would love to be like them. Any way you could help me work for this app as a “Superfy bot” or however it’s called…
Sincerely,
LouisaShow lessmath makes no sense here
Developer Response
Hello Louisa! Thank you very much for your amazing feedback! We do have an AI "bot" that gives automatic answers, it is not human but it certainly feels like one! However we also have thousands of real users, people like you who ask, and answer questions all the time. We do have moderators who make sure the app stays clean and friendly. If you would like to apply for a moderation position please email us at susan@superfy.co. Note that only people above 18+ can apply for this. Have a great day!Very disappointed
As you commonly meet people who disagree with you, you also run into people who have reported you for no reason. Me and a few of my friends have conducted a experiment as to they would report me for whatever reason they chose, and of course. I had gotten banned. Now the issue is I emailed them and it’s been almost two weeks to which they never bothered sending me proof of me breaking any of these rules or reinstating my account.
If you download this app, know that these things could happen to you, people might report you to get a kick out of it. And you’ll loose your account, and you can do nothing to get it back.Show lesshi im russle
Developer Response
Hello! If you think there was a mistake in your suspension, please email us at susan@superfy.co and request a revision of your case. Superfy suspends users who violate our Terms of Use either by sharing inappropriate content or by spamming the app. We only ban a user after 5 warnings, or if something extremely inappropriate was involved.Amazing app
This app is amazng you get to write questions and have people answer, but if you want also have a whole conversation and the privacy is great you get to enable or disable Show Gender, Show Age, and other stuff on your profile, plus you get to char with people and even give them coins to show your appreciation. Overall 11/10 app 😄😄Show lessCello030207
So fun!
I was iffy about it at first but saw an ad on TikTok for it. This app is so amazing if you are bored, need advice, or just wanna talk. It’s especially good for people who wanna stay anonymous. One thing is that some people can ask inappropriate questions but you can report, you can’t really control what people say. The only really complaint I have is that question can take a few minutes to come in. Overall I really like this app and it has helped me a lot.Show less</3 lov
Developer Response
Hi! Thank you very much for your amazing review!! In our newest version you can set how often you wish to get, you can choose the intense mode and you will receive even more question! ⭐️⭐️⭐️⭐️⭐️Amazing
Not only are there people who are helpful. But they have really great user support. If something happens and you report it they will jump on it and figure out what happened. If they feel it goes against policy they will take action. Very professional. 100X recommend to download!!!!Brilynn9795
Fun to use, could use a little work
I think the concept of the app is really fun. I love answering peoples questions and you tend to get responses very quickly. A few notes I have for the developers:
• the search feature seems to be broken for myself and many other users giving a glitch where it loads and loads without ever working.
• we REALLY need an age filter. I see children on there asking the kinds of questions that could easily put them in danger. I also am a grown adult and don’t really care to answer middle schoolers questions or for them to answer mine.
I think with these improvements the app could easily be a 5 star for me. I’m looking forward to seeing how it develops :)Show lessbabbit8
