Leave a Review EyeOpen | Powertech
Fix your app
Pretty useless app if you can’t connect to the wifi for the gate to open. I am 100% sure that I am in range of my wifi. Never connects and finds the device. Poor app and customer service from the looks of it as others are having the same issueTony.Tran12
Developer Response
Thank you for your feedback. Please write an email to fae.tw@powertech.tw, and we will reply you regarding the technical support.This app needs to be able to connect easily.
Not sure if it’s the device or the app, but took forever to connect to my gate, changed my wifi router now will not connect at all. Extremely frustrating…
Please fix this app or release a firmware upgrade for the device, surely the people developing this app know how hard it is to connect.markoPOL0
Developer Response
Hi user, please check if the Wi-Fi signal is strong enough. It is recommend to install an Wi-Fi repeater to extend coverage area of your WiFi network.David lam
This app is rubbish do not use.motherf..ker
Developer Response
Sorry for the inconvenience. We will try to fix the problem as soon as possible.Version update unstable
New version of the App is unstable. App was working before the latest version update and became unstable after. App ends abruptly when I try to gate to the main screen (that’s where the image of the gate is). Can’t get access to pedestrian modeCustomerVex
Developer Response
Sorry for the inconvenience. We will try to fix the problem as soon as possible.Unable to connect to PL500
There’s a lack of documentation on how to enable wifi on the sliding door motor. The app can’t detect my gate opener. Not sure what to do.Disappointed Billy Bob
Developer Response
Thank you for your feedback. Please write an email to fae.tw@powertech.tw and we will reply you.6位數 密碼忘了怎麼辦
6位數密碼忘了怎麼辦Wei-Jyh
Developer Response
您好 6位數密碼忘記 需還原原廠設定 並重新連線Hopeless
Even after 6 months status is same. No follow up from company or installer.Jayraj Brahmachari
Great Product but ....
This is a great product and I like the app control feature of my Gate arm device. A good feature to add is to be able to create guest user logins to my account so that I can grant access and remove access to my Gate arm device at anytime to any guest or person. Looking for to this feature soon...Ashcosh
Goodbye remotes
Works like a gem - can even check to see if you closed your gate, on those days you just can’t remember!12hatworm
