Leave a Review Cluesheet Companion
App errors out for multi-player
Unfortunately, this app does not work well. When you attempt to play multi-player, it says incorrect passcode entered even when you enter in the right one. It errors out and says “an error has occurred with the software” and then it boots you out. Hopefully this gets fixed since this looks like a fun family game to play.Show lessBob100792
FIX THIS ASAP!!!
Paid £20 to play on switch with the family and can’t even connect as it keeps stating “incorrect password” even though it is the exact same we tried restarting everything phones the switch the app and kept displaying the same message please could you fix ASAP, this is unacceptable as soon as this issue is sorted I will rate full stars, such a shame this is even an issue, ruined the evening :(Show lesssamuelking2604
BAD!!! Just STOP don’t bother with this app
Come on!!!!!!!! You get people excited for the chance to play and then they spend $30 to play a handful of local multiplayer before it stops. If you can’t do it then STOP!!! Local Multiplayer worked for about an hour then stopped. Uninstalled apps. Uninstalled switch game. Same results. INVALID PASSCODE!!!! Ridiculous. Avoid the whole app if your interested in local multiplayer. Single player is fun! No doubt! Otherwise this is a joke.Show lessgobi43!
Does not accept the pin
The concept is great, but it does not work! This app has been out for some time now, and you still haven't fixed it yet? I bought the game on my switch before I realized that the companion app was the lowest rated app I have ever seen, what are you doing to improve it?Chaslam
Interesting idea...terrible execution
The single player component of the Switch game is enjoyable, however god have mercy on your souls if you try and connect to a local multiplayer game. If you are lucky enough to get past the “incorrect passcode” message, 9 times out of 10 you’ll lose your lobby and end up watching a game that you have no control over because the passcode you were generated was also generated for someone else before you could lock your lobby. My Wife and I tried for two hours and played one game together. This game was $20 on sale. It should have been less than that. If I would have paid full price I would have been very angry. FIX THIS NOW.Show lessSpeck164
Developer Response
Hello and thank you for your review. We are very sorry to hear that you are having problems with Cluesheet Companion. We have recently released an update to address some issues so please make sure that all players have updated to the app's latest version. You can check for the version number on the Settings screen. If the problem persists despite having the latest update please don't hesitate to get in touch with us at help@marmalademail.com so that we may offer direct assistance. Thank you for your patience and our apologies for any inconvenience caused.So disappointing
I’ve never left an app review in my life but this one is so dysfunctional, I feel compelled to say something. I experienced all of the errors other reviewers have mentioned and it’s inexcusable. It has consistently taken multiple tries to launch a local game, either because my pin is rejected or it’s so slow that another game with other players is launched instead. If that’s not the issue, then the issue is being kicked out of the game and replaced by an AI despite never leaving the app... My husband paid for the Clue game with the understanding that we could both play together, and this app malfunctioned so often that it makes the game unplayable. It’s such a shame because the game looks really fun and when the app was working, the Clue sheet capabilities were quite useful. Please do something about this - I don’t want to request a refund for the game unless I absolutely have to.Show lessEGMfan303
Doesn’t work
Can not connect on switch, keeps saying passcode is invalid. Wasted money buying game for local multiplayer.Kurtis Thorne
Incorrect passcode entered
Bought the game to play local player with my family however when putting the passcode in it say “ Incorrect passcode entered “ tried it over and over again on different devices but no joy. Will this be fixed?. Glad I didn’t pay for the actual app but gutted I can’t yet play the game with my family.Brownykins
Bugs galore! DON’T BUY!
I was so excited to play this game! Unfortunately it was such a disappointment. Halfway through my player turned to AI on the Switch even though it was still allowing me to play on my cell phone. Plus, you can’t tell on the score card if the item was wrong or if someone guessed it. Please don’t waste money! Developers, you guys are scam artists! This game should be pulled until it’s revamped and fixed! We couldn’t even pick our characters at the beginning of the game. Waste of money.Show lessJackie260
Multiplayer does not work
Do not waste your money on this game. I spent $30 on this game to play with my family on my Switch console. The Local multiplayer does not work. We downloaded the Cluesheet app like the game says to do and when we entered the passcode it continues to say incorrect passcode. We were unable to play multiplayer. We have tried connecting to it multiple times and tried uninstalling the app and reinstalling. NOTHING WORKED. I see so many complaints online and in the App Store and it looks like nothing has been done to solve this problem.Show lessccfons
