Leave a Review Cluesheet Companion
Connectivity Issues and Updates Necessary
I bought the Switch version and tried playing with my friends locally just as said on the instructions on my phone but after we all logged in, after I lock the room, it kicks everyone out and we can’t play.
I know this is recent but the issue has been persistent and has not been fixed since this summer. I find that very concerning and troublesome since I had to pay with my friends.Show lessNoetastic
Passcode issue
Since the update on switch, the passcode does not work on the phone.arfsi
Developer Response
Hi. We have discovered an issue with the Cluesheet Companion App on iOS and had to delay the update release date. If you have updated to the newest version of Clue/Cluedo with the Tropical Mystery theme, since the apps are running different versions, the companion app won't work. We are already working on this and plan to release a fix as soon as possible. We apologize for the inconvenience. Kind regards,What happened?
We paid $40 for this game and for the first few times it worked great! Just tried to play a few months later and it’s virtually unusable. We just do the local game at home on the Switch and our iPhones. Most of the time we can’t even start a game because the app won’t recognize the passcode the game is giving us, saying it’s incorrect. Other times, we get kicked out in the character selection screen. What exactly is being done to address this?Show lessJjones1013
Update causes it to crash
Since the latest update (mid August) I can no longer use the app to play local multiplayer. After a few minutes it now says that I have left the game. This used to happen every now and then, but now it's pretty much every game. If you haven't already then DON'T UPDATE!Doc_Wellsy
Developer Response
Hi. We're sorry to hear that you are having issues with the app. We are already aware of some connection issues and have been working on them. Please bear with us a little longer as we figure these out. Kind regards.Compatibility with switch is horrible
I have played this game twice on local multiplayer with the Nintendo Switch and this app, and it’s surprisingly fun. When it works it’s amazing, however for some reason, something between the game and this app does not work well. Every time I attempt to start a game on the Nintendo Switch and connect it to this app it says: “incorrect passcode entered.” I tried closing and restarting the game and app several times. I can barely get it to work if I uninstall and reinstall the game on the Switch. I think this game deserves a 5-star review but until this problem is fixed, it is unplayable and I would not recommend.Show lessLordDodun
Developer Response
Hi. We're sorry to hear that you are having issues with the app. We are already aware of some connection issues and have been working on them. Please send us an email to contactus@marmalademail.com explaining the situation and the device you are using as it may help us to better understand what is causing the issue. Kind regards.Decent. Still really many bugs.
Great concept, love that l can finally play games with roomates and friends in the room instead of everyone having to purchase the main game. Sadly, we can’t even get it started. The dice never showed up for the first player. My biggest issue however with this app honestly is the name on the homescreen. It’s called Clue Sheet. However, you can’t even use this as a clue sheet unless your playing their actual game. Change it to Clue Comp instead.Show less@Codylox
Unplayable
I paid $30 for this game on the switch and $10 for the dlc pack. This app does not work. When you start a local game it gives you a password to put in this app so that you and your friends or family can play together. Unfortunately this app just tells you that the password you put in is incorrect even though it is correct. Do not buy Clue for the switch unless you just want to play online or by yourselfShow lesslonestar tx
Horrible!
This is just horrible! I purchased the game to play with my kids only to realize you had to host a game and use an app. The app absolutely will not connect to the host game on the Nintendo switch and keeps telling me it’s an invalid passcode. I am pretty sure I know how to enter 4 numbers into the app. Highly disappointed. I will not be recommending this game or app to any friends or family until this issue is solved. We have spent over an hour trying to get it to work with absolutely no luck at all.Show lessIndyBrandy
Review #2 the game
So 15 minutes after the first review the game just randomly started working and I don’t know what I was expecting but it was terrible the game starts and for some reason we can’t choose who we played as just why then the game starts we have fun playing clue on the tv until for no reason out of nowhere my sister gets kicked out of the game and here is the big flaw with the game u are at its mercy if the game decides at random that it doesn’t like u u just get kicked from the game and u have to start the entire game over and hope that no one gets kick which good luck as out of the 4 times we tried in 3 we can’t even get passed the first round dont buy this plz just don’t do thisShow lessChezeey chezeer
Developer Response
Hi there, we are very sorry to hear you are having issues with the app and we understand you are upset. We are currently working to make the app more stable so if you could send us an e-mail to contactus@marmalademail.com with a description of the issue you are experiencing and the device you used the app on, it would help us immensely. Again, we are very sorry and we hope to solve this for you!PLEASE UPDATE
I absolutely adore Clue which is why I purchased it to play multiplayer with my family. However, this app is extremely and desperately in need of an update. How are you gonna have a multiplayer game you have to restart 75 times because none of the passwords given to you work?! Not sure if it is an app issue, or a game issue, but when money is involved it needs to be solved. Would gladly rate this app 5 stars when it works properly because it is SO much fun when working!!!Show lessDancer1108
