Leave a Review Cluesheet Companion
Bugggg
Il est impossible de rejoindre la partie, ça me dit code incorrect à chaque fois …Josefa00000001
Developer Response
Nous vous remercions pour votre commentaire. Si vous rencontrez des problèmes de connexion entre le Cluesheet Companion et Clue/Cluedo sur la Nintendo Switch, veuillez contacter notre équipe d'assistance à l'adresse help@marmalademail.com afin qu'elle puisse enquêter et trouver une solution pour vous. Nous vous présentons nos excuses pour la gêne occasionnée.Hosting local games doesn’t work
My girlfriend and I just bought this on the switch and we can’t even play together because it keeps telling us the password we enter is incorrect. Judging from the majority of reviews this has been an ongoing issue with the app for over a year now. If you plan on playing with friends/family I wouldn’t bother. Would give 0 stars if I could.Show lessBadwaffle456
Developer Response
Thank you for your review. If you are experiencing connection issues between the Cluesheet Companion and Clue/Cluedo on the Nintendo Switch, please contact our support team at help@marmalademail.com so that they can investigate and find a solution for you. Our apologies for the inconvenience.Broken Local Code
The game code doesn’t work when entering it on the phone. Needs an update ASAP!!MrSpoonWizard
Developer Response
Hello, and thank you for your feedback. We are sorry to hear that you are having some trouble joining local Multiplayer lobbies on Clue: Classic Edition. The team is aware of these issues and will be releasing updates to address them and other known issues as soon as possible. We are sincerely sorry for the inconvenience and appreciate your patience and understanding during this process. Feel free to reach out to us at help@marmalademail.com for direct assistance.Doesn’t work
When you’re trying to play local the passcode seems to be broken and doesn’t allow you to play the game! And with Nintendo getting a refund is impossible sad because my family was enjoying the game …IRaiinbowz
Developer Response
Thank you for your review. If you are experiencing connection issues between the Cluesheet Companion and Clue/Cluedo on the Nintendo Switch, please contact our support team at help@marmalademail.com so that they can investigate and find a solution for you. Our apologies for the inconvenience.Does not work
Don’t waste your money! Multiplayer doesn’t work.aer94
Developer Response
Hello, we are sorry to hear that you are having some trouble with the game. The team is aware of these issues and will be releasing updates to address them and other known issues as soon as possible. We are sincerely sorry for the inconvenience; thank you for your patience. help@marmalademail.com for direct assistance.Broken again —— no Works again
Game gives 5 digits to join off of and every time it’s wrong code - broken againSharess1
Developer Response
Thank you for your review. If you are experiencing connection issues between the Cluesheet Companion and Clue/Cluedo on the Nintendo Switch, please contact our support team at help@marmalademail.com so that they can investigate and find a solution for you. Our apologies for the inconvenience.How to play
How do you join a game☹️rl siwde swipe
Developer Response
Thank you for your review. Cluesheet Companion is not a standalone app. It is meant to be used along with the game Clue/Cluedo: The Classic Mystery Game on Nintendo Switch™ or Steam®. This companion app acts as your game controller and personal Clue sheet for local multiplayer games. It cannot be used as a Clue sheet for the physical board game.Host local game doesn’t work
Sense your new release I cannot host a local game. Passcode error. I have the older app on an old phone works no issues. So I know this is an app issue. When do you plan to remedy this issue. Or maybe go back to the old app for now and do proper testing before releasing junk. ThanksDont,WantANickName
Developer Response
Thank you for your review. If you are experiencing connection issues between the Cluesheet Companion and Clue/Cluedo on the Nintendo Switch, please contact our support team at help@marmalademail.com so that they can investigate and find a solution for you. Our apologies for the inconvenience.Application défectueuse
Les parties locales sont complètement impossible.
Peut importe si on redémarre le jeux et/ou l’application, il s’inscrit toujours « code incorrect ». C’est extrêmement décevant puisque j’ai acheté ce jeux de switch exprès pour jouer avec mes proches…Kristina Dalia Haché Ostara
Developer Response
Nous vous remercions pour votre commentaire. Si vous rencontrez des problèmes de connexion entre le Cluesheet Companion et Clue/Cluedo sur la Nintendo Switch, veuillez contacter notre équipe d'assistance à l'adresse help@marmalademail.com afin qu'elle puisse enquêter et trouver une solution pour vous. Nous vous présentons nos excuses pour la gêne occasionnée.Disappointed
I have been using this Cluesheet companion with my autistic son for some time now. Then a couple days ago it started telling us that the passcodes are incorrect and I can’t get anyone from the developer to help with this problem. We usually have a blast, but the lack of answers and support have me quite disappointed. I would change my review if I actually thought someone would help me figure out why this is suddenly happening. We even tried reloading and making sure there were no updates. At this point we are just bummed and feeling let down. Hope someone will fix it and/or reach out. Thank you.Show lessRateagame3
Developer Response
Cluesheet Companion’s latest version 2.10.1 includes a fix for this issue, so please update the game at your earliest convenience for an improved experience! If you have trouble updating your game or encounter more problems, please reach out to us directly at help@marmalademail.com. Thank you for playing Cluedo!
