Clunky app. Missing menu items
App is pretty terribly designed to start with. Menu is only one sheet in restaurant, but designer felt the need to break it into weird tabs that are totally unnecessary and confusing. Missing basic menu items like oatmeal, so we always have to drive to store and place carryout order instead of ordering ahead. Plenty of bad feedback on the other issues that haven’t been addressed already, so it would seem they don’t really care how awful this experience is for the customer. Time to find somewhere else for my weekend breakfast orders.
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Menu items missing
this app does not have the full menu. There are a lot of menu items that are missing on the app. I have to call and place an order to be able to order certain things, which negates the purpose of having an app. Also, formatting and other things are inefficient. This app needs to be redesigned and updated with all the menu items.
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Missing food items
There’s not much good in an app that doesn’t include all food items - including side items like biscuits & gravy and other main food items like the salmon with poached eggs. Certain sides cannot be ordered because either not listed or they want a selection that is not available to the side menu. Very worthless app. A company like First Watch should get to improving their app for more improved business.
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