Anirudh great customer service
“I’ve been using the Truckx log book app for two years, and it has been an excellent tool for managing my logs. The app is incredibly user-friendly, reliable, and has made compliance much easier. It simplifies tracking and ensures everything is well-organized, which has greatly improved my workflow. The customer support team, especially Anirudh, has also been responsive and helpful whenever I’ve needed assistance. Overall, I’m very happy with the app and would highly recommend it to anyone looking for a reliable logging solution.”
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Priyanshu
Truckx Eld is the reliable device that I can recommend any one who is struggling with the one you are using, so when you’re looking for support, their team will be just waiting for your call to get sorted out your issue in a few at any time.
Mr Priyanshu just helped me to get fixed the connectivity issue that I had this morning.
I appreciate your service and so happy to do business with TruckX
Mr Priyanshu just helped me to get fixed the connectivity issue that I had this morning.
I appreciate your service and so happy to do business with TruckX
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Excellent customer service.
When I purchased the unit I was skeptical as there are so many to choose from. Jitesh was awesome and told me that he will take care of any concerns I had. We got it ordered and off and running.
Today the system had a hiccup and threw a 3 min drive in the middle of my rest when I was on a personal drive. That messed up by day for duty time and drive time.
I just called TruckX and Saurav in technical support answered. Saurav was Extreamly customer oriented and resolved my issue right away. He knew exactly what needed to be done, fixed the issue and I got my 7 hours back to my day.
So far zero complaints on the hardware, zero complaints on the app and as far as customer service, the people I have personally spoke with have had nothing but the utmost professionalism and quickest resolution to my concerns.
I would highly recommend anyone looking for an ELD, give TruckX a Try. You will be happy you did.
Today the system had a hiccup and threw a 3 min drive in the middle of my rest when I was on a personal drive. That messed up by day for duty time and drive time.
I just called TruckX and Saurav in technical support answered. Saurav was Extreamly customer oriented and resolved my issue right away. He knew exactly what needed to be done, fixed the issue and I got my 7 hours back to my day.
So far zero complaints on the hardware, zero complaints on the app and as far as customer service, the people I have personally spoke with have had nothing but the utmost professionalism and quickest resolution to my concerns.
I would highly recommend anyone looking for an ELD, give TruckX a Try. You will be happy you did.
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All Star
@Vaishnav provided me the help needed over the road. Great support team and always supportive. Good Job.
Simran
I had the pleasure of interacting with Simran from Truckx customer service today, and I must say it was an outstanding experience! Simran's knowledge and professionalism were truly commendable. She went above and beyond to assist me with my inquiries, demonstrating a deep understanding of the product and its features. Her patience and attention to detail ensured that all my concerns were addressed promptly and effectively. Simran's dedication to providing top-notch service sets a high standard for customer support. I highly recommend Truckx, thanks to the stellar assistance provided by Simran!
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Great Customer Service!
It’s very frustrating when you have connectivity issues, your logbook gets disconnected and you need help fast, but with reps like Vaishnav it’s easy to get them fixed! When he said, “No worries, mam” I felt so relieved.
Being the “trucker’s wife” and handling this part for him, Vaishnav was so friendly and patient! I was able to understand how the process of making changes works and how to avoid some of the issues with connectivity issues and how they effect the logbook. 😊
Being the “trucker’s wife” and handling this part for him, Vaishnav was so friendly and patient! I was able to understand how the process of making changes works and how to avoid some of the issues with connectivity issues and how they effect the logbook. 😊
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RAISED PRICE
Truck X is easy to use logbook. What they just play a game to make Money. Highway is a company that broker used to set up contract and tracking . Which you can hook up with logbook. Before TruckX was revoked by FMCSA. I was set us for tracking with TruckX and Highway. I did all the contract set up with truck ex. When Truck X revoked. They set up new version Off ELD right away. So with new set up. They said you can not do tracking. You have to get premium plus plan. Which is $30 . I am on basic plan for $20 a month. So they played very trick move on here. This information is for anyone who is using Truck X. Thing can change pritty quick here . Without you realizing. My set up with Highway went down because they were revoked and in new version they pull the plug out for tracking.
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Helpful customer support
I called Truckx customer service and Vaishnav handled my query with professionalism and resolved the issue. Thank you!
Good review
Priyanshu was a great help . I am a new driver in the industry and I am terrible with electronics. I had a five year-old tenter tantrum because I didn’t understand how to make the logbook work correctly. The Truck X team was patient with me and help walk me through it step-by-step. Help explain to me how the application works. And then worked with me the entire next day to make sure that I did everything correctly so my logbook would be accurate. Thank you to the Truck X team.!! -Kevin James yeah
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Great service
Great customer service special the guy name Inderbir Singh. He took his precious time to listen my problem regarding log book and he sort out everything in few minutes. I am all satisfied of his service. I really appreciate for his service.
