Best customer support
They treated very nicely whenever I called these guys for help(even on weekends). Every time they resolved my issues regarding log book.
Great customer support!
I had a problem with my device and was promptly helped by Amisha Sanhootra, I’m one of the first customers with this company and very happy with this product and this company, it’s clearly a company that was built with the truckers/small business owners in mind, thank you very much for your support and great work!
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Poor support
I actually like the program. But God forbid you have even a simple problem. You’ll have to deal with their completely worthless, outsourced support.
On my phone, the program only works when it’s active. If it’s in the background it won’t put me on drive time when I pull out.
I’ve tried tech support twice. The first guy I could not even understand. I asked him to give me someone who could speak better English. He said they would give me a call back, that never happened. Second try I could not even get the girl to understand my problem, much less get any kind of solution.
On my phone, the program only works when it’s active. If it’s in the background it won’t put me on drive time when I pull out.
I’ve tried tech support twice. The first guy I could not even understand. I asked him to give me someone who could speak better English. He said they would give me a call back, that never happened. Second try I could not even get the girl to understand my problem, much less get any kind of solution.
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Amazing
I rate this app a 5 because of t gets the job done and when you need help the employees are all ways willing to do what you ask
Happy with it
Honestly, I was supporting KeepTruckin and I didn’t want to use any other E-Logs. With this amazing app you may have the option to edit your log to some extent, BUT with KeepTruckin, you will have difficulties. It does NOT give you the option to edit your mistakes. As soon as you move. It jumps to drive mode.
Trust me there is no need to make things up. Try the TruckX and you will be happy. If you are smart enough you won’t get c...................😜👍🏼
Trust me there is no need to make things up. Try the TruckX and you will be happy. If you are smart enough you won’t get c...................😜👍🏼
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Real De Zula Transport
Great app! Great customer service! The app automatically switches to “driving” when it detects the truck is in motion, switches to “on duty” when stopped more than 5 minutes or engine is turned off. It automatically calculates driving, on and off duty times and also alerts you when a required break or driving/on duty time is running out. Very easy to use. Way better than paper logs. Thank you Tapan and thank you TruckX!
Jose M
Jose M
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Response from developer
Thanks for the kind words, Jose. Glad to know it is working out great for you!!
Reliable Carrier Logistics
Switched from Keep Trucking! This is the real AOBRD system that small carriers need! Since DESI owned they know exactly what we need for our transportation business! Very happy I’ve switched my fleet over to TruckX
President
I am happy that we pick the right device. There are so many options out there but this is the best.
Best logbook
Easy to use can you update Canadian Cycle and want to change cycle
