UOB TMRW Thailand User Reviews

UOB TMRW Thailand
UOB TMRW Thailand
United Overseas Bank Limited Co.

Top reviews

Please add eStatement for passbook account users

Please add eStatement for passbook account users as it is very important for use to get the eStatement nowadays via the Application. Thank you.

Took 1 Min To Comple a QR Prompt Pay

Very slow and unstable, embarrassing.

A little flaky

Very good options for banking services.
And ahead of most other Asian banking APP’s.
Can be a little jittery and slow at times but in the whole a good banking tool.

Slow

Slow and buggy app. Its called TMRW because you have to wait until tomorrow for it to work

ตั้ง password ใหม่ไม่ได้

ตั้ง password ใหม่ไม่ได้ แต่ไม่ยอมบอกว่า ไม่ถูกตรงไหน
หรือ error อะไร

เป็น app หลุมดำ

Good but can be better

Need to make it load faster and please include credit cards reward points summary as well

I don’t understand how an international bank can accept this

I use many bank apps and all work well. But why not UOB ? How can a professional financial organization after several years still offer such a fault ridden and shameful app. Often not working. Often can not log in. So many constant problems…. And it’s Singaporean….. a country that proved so many times it’s a world leader …. Airport just one example ….. please UOB lead the world in banking apps and get new programmers and new people to create your new app.
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The App has some much potential

UOB - since you are purchasing Citi Thailand here are some advice to “wow” your future customers.

1. You need account activity pop notifications
2. Improve Promptpay, why does it take long to get a QR code? Why not issue a permanent one?
3. Improve text alert messages - someone sent me money and it took 2-3 minutes to get a text.
4. Improve your scan to pay. It’s slow.
5. Bank transfer to bank transfer needs to be tidy up.
6. Improve the UI. I would like to see when I sign in “all accounts” screen first. Give use the ability to customize the app.

7. Take some notes from KBank and Citibank applications - those are very good consumer apps.
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สลิปโอนเงิน ไม่มีชื่อผู้โอนและใส่โน๊ตไม่ได้

สลิปโอนเงิน ไม่มีชื่อผู้โอนและใส่โน๊ตไม่ได้

Response from developer

Currently, UOB Mighty latest version 11.5.1 with new features enhancements and issue fixing are available to download. In case you are still facing the issue please send us username, relevant screenshots, device model, OS version and your contact number to DigitalBank@uob.co.th our staff will investigate on the issue and contact you back. Thank you.

Expected more from a Bank

As someone who work in technology myself I don't understand how a bank can release an app like this and thinks it's ok. This app is by far the worst. Scan&Pay is super slow, even getting into the app via FaceID is inconvenient. 1.) The app tends to "forget" the FaceID setup and even once FaceID has been accepted it takes at least another 5 seconds for the app to even respond, I've tried this with 4G and WiFi, same mediocre performance in both cases. 2.) Usability of the app seems like a total afterthought.. please get yourself a decent pair of UX Designers..
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