The Issue with updates that my computer can’t take
My beef is about the way the company considers that when it decides to “upgrade” its program to the point your computer is not compatible your only given the option of:
Keep paying the subscription fee to stay with the older compatible version OR cope with a throw down of an old old style version!
Fair play here would be:
I can keep my last usable version as I paid for it, and simply discontinue my subscription. Of course unless there will be further advances that can be utilized with High Sierra OS
where then the subscription pricing would be adjusted downwards accordingly.
I Believe this review is to the point and in all fairness should elicit a comprise at least for the faithful.
Response from developer
We are sorry you feel that way. Over 98% of our users are already running macOS Mojave or higher and not only is a lot of work to maintain Ulysses for older macOS versions, it makes the overall app more unstable. Besides, by the time we dropped support for macOS High Sierra, incompatible Macs were at least 9 Years old. Regarding your suggestion to leave the app in the state once the subscription ends: That's something we discussed but decided against. We explain the exact reasoning here: ulys.app/move I hope this clears things up. In case of any further questions, please don't hesitate to reach out directly via help@ulysses.app —Andrea
Can lose all files
The backup exists, however right-click on a sheet yields no "Restore to iCloud" button despite formal instructions and even previous videos stating so.
Lastly, the website support button doesn't allow for proper sending of feedback, and therefore I cannot submit my problem for support.
So despite being an amazing app, soured by this bad experience, will rectify this review once these problems are solved.
Response from developer
We are terribly sorry about the trouble you are experienced. As you already know, Ulysses creates backups of your work regularly in the background, so your work should always be safe. On iOS, if you go to your library in Ulysses and tap settings (the gear icon) › "Backup…”, you should see a list of recent backups done by the app. On a Mac, you can see your backups in “File” › “Browse Backups…”. Additionally, you can select the sheet and go to "File” › "Browse All Versions…” to open a sheet history. Further information about the backing up and restoring sheets are outlined in the comprehensive tutorial on our website: ulys.app/backup As for your disappearance of your texts: Sometimes, macOS logs you out of iCloud after installing a minor update. Would you mind checking if the iCloud section is enabled in Ulysses’ preferences › Library? If it‘s grayed out, could you please ensure iCloud is activated in System Preferences › Apple ID and that you are logged in with the same iCloud account (not necessarily identical to your Apple ID)? Additionally, iCloud Drive must be enabled in “Apps on this Mac using iCloud” and “Ulysses” must be checked under “Options…”. After you activated it, Ulysses library should show up again. If not, please don't hesitate to contact us via help@ulysses.app —Alex
Focus or Features? You decide.
A Screenplay Version Of This Please!
If I could add one thing to this program, it would be an ability to format it like a screenplay. The setup of the app with mulitple "entries" is so convenient. It would make writing scenes, or ideas for productions, a lot easier to keep track of. I've experimented with the export settings but it doesn't seem to be compatible with any kind of standard format for screenplays.
The Writer Reborn
Response from developer
We are glad you found Ulysses too! Thank you very much for taking the time to write your review — it's very much appreciated. We hope Ulysses will continue to be a good companion for your memoirs, short stories and all your other writing! If you have any suggestions, questions, etc. please don't hesitate to let us know: help@ulysses.app. —Max
It's the tiny little details that make the difference
The way that you can do the majority of your work without touching the mouse alone is joyful.
I'm > 11,000 words into writing a technical, non-fiction book. It's a difficult topic to write about because of interdependent ideas. Creating the structure for the book is almost as hard as writing the content. I actually don't know how I would do it without Ulysses. I make heavy use of creating / splitting / joining and moving sheets around at will. It would be horrible to attempt that any other way.
The subscription model is the only sane way of running a software business. As a consumer, I want the latest and I want the tools that I rely on to be there for me in the long term. My subscription supports the continual development and I'm very happy to pay.
Response from developer
Thank you for taking the time to write your review — we appreciate this a lot. It sounds like Ulysses has been very helpful for you for a long time now and you enjoy using it a lot, which we love to hear! If you ever have any suggestions, questions etc, please don't hesitate to let us know: help@ulysses.app —Max
V20 Dashboard breaks Notes and Images
Response from developer
We are sorry you feel that way. I've forwarded your suggestion to have the option to display notes and images on the same pane to our developers. They will discuss this internally. I can't make any promises when or whether we will implement this feature, but please consider your vote counted. Should you have any further requests, please don't hesitate to contact us directly via help@ulysses.app —Andrea
Love this application
Response from developer
Thank you so much for your review. We really appreciate you taking the time to write this. It' amazing to hear ulysses helped you to professionally write a book, while keeping the workflow clean and simple. We are sorry, however, to hear you didn't always find the built-in tutorial as helpful. Have you already taken a look at the help pages on our homepage? At ulysses.app/help you can find more in-depth tutorials and other help articles. Of course, if you have questions of any kind, you can always contact us directly. We would be more than happy to assist you: help@ulysses.app. —Max
Great for productivity
I write everything I possibly can in Ulysses - when I have to go back to Word or Google docs I miss it.
I have an educational licence and the price is fair.
Quality has tanked
Now, not so much. I used to be able to go from my iPad to my Mac to my iPhone instantly to keep working. But for months I've had iCloud sync issues. Today, I waited and waited for something I started writing on my iPad to show up on my Mac. Even force syncing (which I shouldn't have to do so much) wouldn't work. Eventually I had to use the Universal Clipboard to copy the original sheet on my iPad to a new sheet on my Mac.
Their support (and replies to reviews) state it's an iCloud issue, not theirs. Sorry, but that's BS. Literally everything else in my iCloud Drive syncs instantaneously. Maybe they SHOULD have a public folder on in iCloud Drive like the other apps that work flawlessly.
