CardSnacks User Reviews

Reviews Summary

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Locked out

I have Csrd Snacks and send them all the time-but now when I try to open to send a card, it just shows the word GOLD and motion show a circle going round and round- but fails to open so that I can choose a category such as Birthday. Etc-
What have you done so that I canโ€™t get into my Csrd Snacks that I have depended on to send all types of cards to friends and family/
Please help me know what has happened and if possible, fix this- so I can again use my Csrd Snacks app-
Brenda Manning
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Response from developer

Hi Brenda..We're so sorry to hear about the issue you are having. We definitely want to troubleshoot this for you. Someone from our Customer Success team is emailing you today at the contact information we have for you. If for some reason you don't hear from them, please email us at info@cardsnacks.com.

One little problem

I love the app it makes it so easy to buy a gift and a card last minute. Although there is one little problem. When you go to send the card it says you have to subscribe which costs a couple dollars a month. The only way to send the card to the person is to buy a gift card to go with the card. For me this wasnโ€™t much of a problem but for some occasions maybe I donโ€™t want to send a gift card or subscribe. Other than that it is a great app.
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Send fails and no WhatsApp

Like the app it self but all attempts to schedule sends failed. Donโ€™t bother

Contacting Customer Service

I had a small issue with a card online. When I reached out to customer service they were super fast with their response and extremely nice. The issue was immediately resolved. I have past traumas when it comes to emailing companies with certain problems CardSnacks customer service deserves this review and acknowledgment very appreciative of the help I got and now I can go shopping!! Thank you to Sam in online customer service !
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Response from developer

Hi MissGreenbutterfly...Thanks so much for your kind review. We're so happy we were able to provide you the assistance you needed. If you ever need any other help in the future, please do not hesitate to email us at feedback@cardsnacks.com. Thanks again!

Fantastic product

I travel a lot and often miss holidays and other significant events in the life of those important to me. Your product has allowed me to still let my loved ones know I care and remember those significant days in their lives. Your vast collection of different holidays and moments has never failed me. I go all out in selecting the perfect card and utilizing your card features such as the perfect font, font size, background colors, animation, personal photos, a personal voice message and adding a gift card. Your selection of gift cards is nothing short of exhaustive and vast. Thereโ€™s a wide enough selection to find a gift card for every unique loved one.
I also like that I can send the greeting card, via email or text message. Thank you for creating a product that gives me the opportunity to show my loved ones how much they mean to me even though I canโ€™t always be with them at special times.
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Response from developer

Hi JhoppySays...Thank you so much for your review. We're so happy to hear that CardSnacks is providing a way for you to meaningfully connect with your loved ones, and that you are enjoying all of our features. If you ever have any questions or need assistance, please do not hesitate to email us at feedback@cardsnacks.com. Thanks again!

Awesome cards!

Great site, lots of choices and so user friendly. Thank you!

Excellent alternative to a static card.

Really like the animated feature as the Recipient opens it like a physical card. ALSO, like the option to send with mobile # or email as not all are comfortable sharing mobile #s and for Thank Yous and such to Businesses, there is often not a mobile option. **Big amenity feature I would like to see the developer add is allowing us to SAVE a signature like Ink Cards app. Most of us are known to friends & family by different names. Would be great to SAVE multiple signatures. STILL a GREAT app. Thanks for providing this! I am an annual subscriber.
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Response from developer

Hi Jonesays1...Thanks so much for your kind words and your detailed feedback. And thanks for the feature suggestion! We will definitely look into this further. If you ever have any other suggestions or feedback, please do not hesitate to email us at feedback@cardsnacks.com. Thanks again!

The RSVP Feature is Awesome!!

I have used CardSnacks to send gift cards and greeting cards to friends- but recently discovered that you can send virtual invitations and collect RSVPs. I used the app to send out invitations for my daughters christening and it was so user-friendly! I was able to easily design my card and collect RSVPs. It is as so easy for my friends and family to reply- even if they didnโ€™t have the app. 10/10 would recommend!
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Response from developer

Hi KaseyBlaney...Thank you so much for your kind words. We're so glad that you found our invitations/RSVPs easy to use!! If you ever have questions or need assistance with anything, please do not hesitate to email us at feedback@cardsnacks.com. Thanks again!

Awesome!

Totally customizable, enough cards to choose from. All you need is the recipients phone number. The only thing I wish is that they offer a generic Visa gift card, however currently they charge less than $2 to process a gift card and the virtual card (everything together) so maybe that is why they donโ€™t carry it- I know activating a visa gift card always cost a few extra dollars.
Anyway, highly recommend!!
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Best App Ever

Oh how I love this app! It is easy to use. It has a great variety of cards. I upgraded to premium and my access to music is wonderful. Then when I have quiet time, I can look ahead and send cards in advance of the day. I have not used the option of including a gift card yet. It looks very convenient for those folks who have everything.
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Response from developer

Hi Grits-Houston...Thanks so much for your kind words. We're so glad you are enjoying CardSnacks! If you ever have questions or need assistance, please do not hesitate to email us at feedback@cardsnacks.com. Thanks again!

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