Rippling User Reviews

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  • Garbage app

    No redeeming qualities
  • Terrible UX

    The user experience with UX is terrible. Common sense never entered in to the equation.
  • 5 minutes of scrolling to pick a birthdate

    As I was laying in bed last night, I realized that the deadline for annual benefit enrollment was midnight, so I quickly stepped through the prompts so as not to lose ancillary benefits for the upcoming year. When I got to the life insurance benefit, I was surprised to see that my beneficiary was not listed, and I quickly entered the name and SSN. I then tapped the date field expecting to type a six (or eight) digit date. Instead, I found myself in a scrolling interface showing every day of the current month. Seeing that there was no way to bounce from year to year, I realized that I was faced with a test of endurance (and devotion to my wife)… swiping down, down, down, down… watching every day on my wife’s life flying by… muttering to myself, “Why do you have to be so old?” Halfway to the finish line, I started a screen recording on my phone. 2 1/2 minutes later, I arrived at 1981, asking myself, “How could some programmer have thought that five minutes of scrolling was a better solution than requiring a user to type six numbers on their keyboard?” Maybe there was too much room for error with that unvalidated approach🤓. Five minutes felt like an eternity. As the minutes passed, I felt every positive feeling I that I had about this otherwise good app melting away. Lucky for my wife, I stuck it out. Others, may not have been so fortunate.
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  • Making you work for your own money all over again…

    Card gets declined so you pay out of pocket. Then you try to call the number on the card and you’re directed to email someone and hung up on. 24 hours later, they’ll email you back and ask if you can go back to the doctor’s office and try again… if you’re not willing to put your life on hold and focus on what Rippling needs, you have to submit a reimbursement claim that has to be reviewed. All for $10. They make it so it’s almost not worth the effort to get your money back…

    Just get out of the way and give me my money please. This isn’t easier, or better, or happier with you involved.

    I already work hard for my money and benefits, now I have to work for you to actually experience them…?
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  • Horrible to use

    I feel like this was designed and built by people who don’t use it. Horribly difficult to navigate, push notifications for time off requests don’t work/exist and the default actions on pop ups are usually ridiculous. I’ve accidentally rejected time off requests a few times.

    This is just as true for the web app.
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  • DO NOT USE

    This company is poorly set up to actually do the basic thing it is meant to do- payroll. It does not automatically update rates nor do they check to make sure that the agency they are paying taxes to is correct. My (now ex) accountant set the system up, did not give me total access, and then the Rippling system did not actually look into verifying any information. The other issue we had was that taxes were not paid on time A LOT *or* to the wrong agency *or* (this one is impressive) to the wrong account. How is this company even legal?? On top of that nothing is intuitive on their platform- I don’t think the developers have ever actually ran payroll based on how this app is laid our. They are serving other payroll companies on a platter and tbh, just take the other option, this company is a disaster.
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  • Discriminatory app

    This app is discriminatory depending on what your class of business is. Do not use
  • Not inclusive

    Doesn’t support the Canadian Military or the new revision of RCMP inclusive for growing cultures in Canada. 👎🏼
  • Easy to use and great for onboarding

    Rippling is an excellent app for managing employee information and HR tasks. It is user-friendly and intuitive, making it easy for my team to keep track of important information and stay organized. The app also integrates well with other tools we use, such as Google Suite and Slack. The customer support is also top-notch and always available to help with any issues. Overall, I highly recommend Rippling to any business looking to streamline their HR processes.
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  • Great for new hires and employee tasks

    I started with a new company a few weeks ago that uses Rippling. I love how easy it is to request PTO, view our org chart, see benefits and more. We all know there are a lot of subpar user experiences out there when it comes to workforce SaaS. Rippling is truly simple, user friendly and a tool I actually enjoy using. Would recommend to anyone.
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