I wish I could give it less than a star. I was already apprehensive about signing up because I simply like to keep things simple and this entity did not give that impression upon first visiting their site. Very unprofessional company. The app is not good. My business partner and I have submitted all documents that we have for our business and they’re acting like we’re asking to get into a secret society. It’s a merchant app for crying out loud. We have a business registration and tax letter. I looked at the laws, nothing left to be provided but YOU want to make it complicated. I said okay, not that deep for us, next case, moving on. In life, I’m not going back and forth begging to understand exactly what imaginary forms you need to verify our account. To top it off, we provided proof of address and proof of our identities and it was rejected. When I asked to just close the account, I made the request directly from my account (also associated with my email address) on their tired app, and they still instructed me to waste more time by emailing them from my email address. Lazy much? Redirect much? I’m too seasoned to be dealing with people who don’t want to work. I bust my chops everyday working and providing quality service so my patience is beyond thin with this entity. Best advise, if you can avoid doing business with them, do so! Avoid! Total waste of time.
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