HomeWhiz User Reviews

Arcelik A.S.

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Unusable

Since I downloaded it , & while trying to create an account I reach to read & approve legal page, which comes blank ! Nothing to read & not able to proceed, same issue even after latest software update

I-Nabil

a year ago

Response from developer

Dear customer, we would like to help you, if you can send us your phone number, the e-mail address information you use in the HomeWhiz application and the details of the problem with the specially defined A05112023-964 number, to the contact@homewhiz.com e-mail address, we can examine the situation you are experiencing. Thank you.

This app needs to accept and work with the IOS updates….

It is causing problems when it won’t work now due to telling me it’s been jailbroken or routed when my phone hasn’t as it’s been checked and secured. Heard this is because the app isn’t used to a certain update??
Why is this happening……I’m so not impressed anymore, it was fine for first 3 months use now this…..

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TCA5467

a year ago

Response from developer

Dear customer, we would like to help you if you send the phone number you use in the HomeWhiz application, your e-mail address information and the details of the problem with the specially defined number A21102023-945 to contact@homewhiz.com. This way, we can examine the situation you are experiencing. We thank you.

App Issues

ALL links get to
This request has been blocked by WAF. Please contact the admin regarding the issue..
so can not receive activation emails either

ozewolf

a year ago

Doesn’t work

My washing machine won’t connect. I’ve followed all the prompts and I build servers as a hobby so I don’t think it’s pebkac. I suspect you didn’t write correct instructions. Fairly pointless.

Dicere

a year ago

Response from developer

Dear Customer, we would like to help you if you send the phone number you use in the HomeWhiz application, your e-mail address information and details of the problem to contact@homewhiz.com with the specially designated number A22092023-926. This way we can examine the situation you encountered. We thank you.

Appalling

I just purchased a brand new washer dryer for 1 thousand dollars and I can’t even pair it with the app. Every time I try to log into the app it says my account is not verified even though I have verified my email countless times. Pathetic

lublycing

a year ago

Response from developer

Dear Customer, we would like to help you if you send the phone number you use in the HomeWhiz application, your e-mail address information and the details of the problem to contact@homewhiz.com with the specially designated number A22092023-925. This way we can examine the situation you encountered. We thank you.

After Many Long Hours App is Working!

The main issue is that you need the internet to make this app work. For example it won’t work on mobile data. Your phone must be connect for example to Sky broadband. The app setup will work when the washing machine door is closed not when it’s open. Remember this app will not work on iPads, tablets or iPhones if it’s using data. This is working and compatible for me now with my iPhone 12 mini (ios 16.5.1) connected to Sky broadband. (Tested and working) Remember when it’s connected, to turn the knob to ‘’Download Programme’’ then quick press once the ‘’Remote Control’’ button feature !!!!This app though is still not working on my iPad Air 4th generation for some reason!!!!

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L@ur£n

a year ago

Response from developer

Dear Customer, Please contact us at contact@homewhiz.com using your e-mail account you are registering to HomeWhiz. Please use the unique comment ID A15072023-818 as the subject.

Don’t connect

I have followed all the instructions but the app is not able to find my dryer

raphachumbo

2 years ago

Response from developer

Hello. We would like to help if you can send us your phone number, your e-mail address information you use in the HomeWhiz application, and the details of the subject with the specially defined number A17052023-761 at the contact@homewhiz.com. Thanks

No connection...

Despite being able to connect my phone to my dishwasher's temporary Wifi network, app will not not get to the point where I can give the network details to my dishwsher. Wasted a lot of time on this.

rocket_1972_camera

2 years ago

Problem with registration

I bought a Beko AC and this app is keep asking me to create an account and then the registration always fails because of invalid e-mail address, I tried like 3 email but keep failing, what is the problem?!

TiliDeliu

2 years ago

Response from developer

Dear Customer, Please make sure that you have activated your account with the verification mail. If the problem persists please contact us at contact@homewhiz.com using your e-mail account you are registering to HomeWhiz. Please use the unique comment ID A28042023-745 as the subject.

Can’t connect with second hand appliances…

Brought a second hand washing machine and I can’t connect as it already had another home???

Seems useless, if the machine is in my house just let me use it.

Also, may as well just put my bank details in with how much personal information the app wants to run my washing machine.

TomC9876

2 years ago

Response from developer

Dear Customer, Please contact us at contact@homewhiz.com using your e-mail account you are registering to HomeWhiz. Please use the unique comment ID [A11022023-674] as the subject.