Leave a Review TRAQ by Alegria
Worst app ever
Rating is -star. I’ve had Traq shoes for 6 years. Always had issues with app, but latest problem is the reason I will NEVER buy these shoes again
I’ve been contacting customer service weekly for almost 2 months (ladies who answer phone immediately are very helpful) problem is the app doesn’t recognize the email address that I’ve been using with Traq for 6 years and Algeria for 9. This happened before and when resolved I lost all previous data. Now it is again an IT issue - I was told they’re offshore, and may take time.
I decided since I’ll lose all data anyway, I may as well create a new account. Well now the app won’t recognize the shoe! I’m DONE- no more, I’ll wear my Skechers and FitbitShow lessDissatisfied
Just bought a pair of Traq shoes, downloaded app and tried to use it but keep getting an error. Emailed support, but no answer yet.Great shoes. Crap app.
Algeria shoes are best on the planet. Total shame this app is such a disaster. After several attempts I gave up even trying to register. Couldn’t get response. Kept telling me my email was already registered so tried to get it to reset password. No response sent to email. Tried setting up through FB. Again, nothing. Tried through Apple. Zero. You’d think if my email was already registered as they claimed they could send email to reset password. But nope. Tried 3 x within 30 min. Nothing. Useless.Show less