Not yet working with new 4K stick
INFECTED MY PHONE
The app kept crashing so I removed it, now every time I open another app (Twitter, App Store, WhatsApp... all) A message pops up telling me the “Live Broadcast Has Stopped”. No app but this is still in there... How?
Don’t let it infect your device, don’t download!
Response from developer
Hello, we are sorry to hear about your problem, we never had something occurred like this before and we would like to find out what is causing this and whether our app has a part in it or not. Please send us your diagnostics information (you can do this from within the app), so we can investigate. Our support staff is available 24/7 to help you. Thanks!
Terrible app, do not download.
One of the worst
Response from developer
Hi, thanks for downloading the app. We regret that you are having issues using the app. However, errors can also happen because of local settings (e.g. network (not the same as internet speed), computer, TV). After briefly communicating with our support team, most users will be up and running. Please contact us through the “send diagnostic information/AirBeamTV Log” option in the app, or via email (support@airbeam.tv), Facebook Messenger. Let us surprise you with our quick response time. Thanks!
Always works
Mirror app
John Q Customer
Simply doesn’t work
Response from developer
Hi, thanks for your purchase. We regret that you are having issues using the app. However, errors can also happen because of local settings (e.g. network (not the same as internet speed), computer, TV). After briefly communicating with our support team, most users will be up and running. Please contact us through the “send diagnostic information/AirBeamTV Log” option in the app, or via email (support@airbeam.tv), Facebook Messenger. Let us surprise you with our quick response time. Thanks!
Would like a refund
Response from developer
Hi, thanks for your purchase. We regret that you are having issues using the app. However, errors can also happen because of local settings (e.g. network (not the same as internet speed), computer, TV). After briefly communicating with our support team, most users will be up and running. Please contact us through the “send diagnostic information/AirBeamTV Log” option in the app, or via email (support@airbeam.tv), Facebook Messenger. Let us surprise you with our quick response time. Thanks! When you are unsatisfied with a purchase on the App Store, you can always get a refund from Apple. This is how that works: https://support.apple.com/en-us/HT204084
Doesn’t work while streaming zoom
Response from developer
Hi, thanks for your purchase. We regret that you are having issues using the app. However, errors can also happen because of local settings (e.g. network (not the same as internet speed), computer, TV). After briefly communicating with our support team, most users will be up and running. Please contact us through the “send diagnostic information/AirBeamTV Log” option in the app, or via email (support@airbeam.tv), Facebook Messenger. Let us surprise you with our quick response time. Thanks!
