So unreliable- it’s a danger
Years after rollout - yet another proprietary system from BMW is an abject failure. Your app/ WiFi based NAV is a complete joke. I hope you’re seeing the hundreds of people posting on social media about all the different products they bought to avoid using your unreliable garbage. You’ve literally created an entire industry whose sole focus and product line exists only to help people circumvent the BMW Motorrad TFT/ Wifi Navigation. It’s so unreliable and useless- most of us cannot even describe a pattern to the WiFi failures anymore. It’s clear you could not care less. After all-you sold the bike right? That’s all that matters. This has gone well past negligence. This thing has become a distraction- a danger to your owners who are so flustered with the unreliability that they are losing focus during operation. Keep it up BMW. This is going to bite you someday.
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Good. But Buggy!
I despise wanting to use this app. It tracks great information on rides and has good functionality, yet it seems it breaks with updates, and the map download process is ABYSMAL. The last two updates I’ve had to delete and reinstall the app as it never gets past the initial app splash screen, rendering it useless. Great functionality, but mediocre implementation on the basics (like app resilience and especially map downloads) and support from the team is frustrating. Support on two occasions has sent me around to different support groups, including once they sent me to my Motorrad dealership which is nothing less than pure incompetence given that dealers have absolutely nothing to do with the app. I gurl I’m going to have to delete and reinstall the app again with this update as it’s not working. Then spend literally days downloading the map data. Fix your stuff, BMW.
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Could be much better
Since the last update I haven’t been able to login which is really frustrating.
Back when it was working it was a good but not great app. It took a while to connect to the bike and would not always stay connected. Looking back at my recorded rides there were parts missing. Route planning in the app is not as good as REVER or google maps.
The thing I liked best about it is the data it collects from the bikes CPU, like lean angles.
I wish BMW would make an app that performs as well as the bike.
Back when it was working it was a good but not great app. It took a while to connect to the bike and would not always stay connected. Looking back at my recorded rides there were parts missing. Route planning in the app is not as good as REVER or google maps.
The thing I liked best about it is the data it collects from the bikes CPU, like lean angles.
I wish BMW would make an app that performs as well as the bike.
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Not sure where the problem lies
The connected app records trips well with good information but there seems to be a communication issue with those of us who have the 6.5 inch screen. The connected screen doesn’t update as it should, is slow responding and many times stops responding. So my review doesn’t trash the app but I don’t know where the problem lies, is it the app to the screen or is the bike’s firmware the problem. I’d like to see this addressed by BMW and the app developers.
As an example I just rode to another city, which was inputed into the app, the app was good for 5 miles then didn’t update for the next 20 miles. During which I had changed over 3 different roads. The mapping is useless.
As an example I just rode to another city, which was inputed into the app, the app was good for 5 miles then didn’t update for the next 20 miles. During which I had changed over 3 different roads. The mapping is useless.
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Latest version keeps missing rides
I’ve been using the app with my 2010 BMW bike for 4 yrs now, including a couple of road trips. Last year (2023) it worked great on an 8 day trip, capturing every leg of the trip. This year on a 12 day trip it failed to record multiple legs of the trip, typically missing 1 or 2 a day. Please fix this bug as I rely on the app to help track route taken & total km ridden.
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What happened?
Can’t login now for a week, since update? I was in the middle of a trip. Prompted to create a new password today, but after doing so, I STILL cannot log in. After I put in the new p/w, at the “LOG IN” screen, the wheel turns for about a minute, and I am dropped back to the “put your email here” screen with a pop-up near the banner that says, “Due to system error, your request…” something-something try later… That message disappears after some seconds. Is there a better way than this to offer you troubleshooting feedback. With the premium we pay, I think we can expect quicker resolution to these problems. Do you need help?
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Cumbersome
From trying to download maps to planning a route and moving past the current waypoint this App is inconvenient. There are little steps and tricks which must be learned that are not clear or intuitive. One of the most frustrating was driving in circles thinking I was missing a turn but no the way point was 10’ off the road. I figured out the clicks to get the app to drop the current way point, but the sensitivity for automatically advancing to the next waypoint needs to be adjustable.
Also: stop with the 30 day warning. Nobody is going to use this app unless they have a BMW bike. And finally: stop asking for always on / precise location. BMW does not need to constantly track my location.
Also: stop with the 30 day warning. Nobody is going to use this app unless they have a BMW bike. And finally: stop asking for always on / precise location. BMW does not need to constantly track my location.
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DO NOT update, keep the old version.
Since I have updated to the latest version, it can’t sign in anymore , without any hints. DO NOT update,keep the old version.
Can’t login
Can’t login since last update
What about being compatible with CarPlay?
Great app but it would be much easier to manage through Apple CarPlay. When are you planning to go that way?
