Nice app
Great that it lets you put in 15 minute increments unlike passport app
Fast and easy
Great
Easy and convenient for parking
Super easy to set up. Add your car info once, enter payment info once, and then just pick your zone. Takes 30 seconds to pay once you are set up and now you have easy access to parking!!
New to Hartford, just learned a lesson
I work 8-9 hours a day, and an able to purchase time at the meter for the entire day. It’s $5 for 8 hrs. I THOUGHT that’s what I was doing on the app- it turns out I have to pay MORE on the app than the actual meter to get the same amount of time - the max available on the app is 5 hrs which is almost the cost of 8 on meter, and you have to pay hourly after that so they actually charge more to park by using the app. I learned this the hard way today when I received a $25 parking ticket for being over the time. Guess I’m done using this ripoff misleading piece of garbage.
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Very convenient to use
I love how easy, user friendly and convenient it is to use this app. Especially on the go this app saves you a lot of time!
Overall great but not happy with convenience fee
I haven’t had any issues, works great but hoping you can tweak it so if we have to move a different zone when in an active session, we can bring that remainder of payment to the new one.
One big thing I want to complain about is the convenience fee...why??? I heavily use the app as I work in downtown and an additional .15¢ times 4-6 new sessions I have to create adds up. If that was the plan then you should have incorporated the fee in the beginning. At this point it might be cheaper for me to park at the $6 lots.
One big thing I want to complain about is the convenience fee...why??? I heavily use the app as I work in downtown and an additional .15¢ times 4-6 new sessions I have to create adds up. If that was the plan then you should have incorporated the fee in the beginning. At this point it might be cheaper for me to park at the $6 lots.
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Love it
Love this app. I don’t have to leave the building to pay the meter!
Kinda shifty
This app is not the best parking app I've ever used. It defaults to parking you for the maximum time, doesn't seem to have any location awareness (would be nice if it at least gave you a short list of nearby zones if it can't pinpoint you) and will not let you park for my regular zone's minimum time of 15 minutes for $0.25. It forces a 1 hour ($1.00) minimum which is about 4 times as long as I'm actually parked most times
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Change zones
This app should have an option to change zones after paying for an hr or 2, for example if I want to move parkings zones the pay should go with it
Stop using “gotcha” tactics
A recent update has defaulted the app to giving you maximum parking time unless you change it, which can be several dollars if it’s early in the day. They also started your time from the moment you select a parking zone. This Is only maybe a minute, but good lord, how cheap can you be?
Additionally, it should know based on your location which zone you’re in, as several other parking apps do. There are some places in Hartford where the parking zone isn’t visible from your car.
Additionally, it should know based on your location which zone you’re in, as several other parking apps do. There are some places in Hartford where the parking zone isn’t visible from your car.
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Response from developer
Please email us at support@passportinc.com and we'll be happy to assist you!
