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App doesn’t work, can’t pay for parking
Couldn’t pay for parking using this app and had to risk getting a ticket. App would freeze when selecting Apple Pay to pay with my iPhone. Deleted and reinstalled app to no avail. No one answered when calling the support line and no way to leave a message. Also tried paying using the web interface and got an “wallet error” when trying to enter my credit card. Very frustrating and time consuming, not sure how I’m going to pay for parking, and I definitely don’t have the time to mess with all this while trying to be on time to my appointment! And I might get a parking ticket on top of it!Show lessTook my $10, now doesn’t work
Downloaded app months ago, parked once & app charged my credit card $10 of which $1.20, was used for that episode of parking. Probably would have used cash if I realized they’d take $10. Now app loads asking for zone number. Tap numbers on keyboard for zone & nothing happens. App appears frozen. Reloading it doesn’t help. They have $8.80 which I want back. Don’t tell me City of White Plains can’t get this fixed. I’m not the only one complaining recently. Sort reviews by most recent & check it out.Show lessTerrible city and I was born & lived here my whole life so far
How gay of a city do you have to be to have your own parking app. Why not just use park mobile like the rest of the world? Must think they’re too good for it yet this city offers nothing innovative in the last 15 years.