Leave a Review Park ATX
Terrible
App simply does not work. Tried multiple times and multiple different cards to pay with today while parked on S.Congress. Every time I tried to pay the app says ‘payment failed’ or ‘Zone does not offer mobile pay’ umm how else would you like me to pay? Not to mention.. the money was taken out of my account. After not being able to make a payment I simply went on with my day. Came back to a parking ticket as well as every single other car parked along the street on Congress. Terrible app. Terrible customer service. Please fix this issue.Show lessSuper frustrating
I have had this app pretty much since it came out, and it never, ever works for me. Every time I try to use it, it gives me an error. When I go back to try again, I can see that it has deducted the funds from my account for the transaction, but I am unable to see the transaction or how much time I have left. I assume it’s working on their end because I’ve never gotten a ticket while using it, but I agree with others who say I’d almost rather carry around a bag of coins, because I have no confidence that it’s working. Once I actually paid at a kiosk for an expensive parking session because I thought my app transaction hadn’t worked, only to discover that it HAD worked, so I had paid twice. So aggravating.Show lessUse the parking meter, not this horrible app
Requires a preload of $10, and then another preload of $20 if you don’t have enough in your wallet for your next transaction. So now i will forever have $2 left in my wallet, and I don’t even live in Austin.
It also randomly started my parking session to an incorrect time, despite having selected the correct time before I completed my payment. Unfortunately I didn’t catch it until after I already paid so I ended up paying for a time i don’t even need.
Save yourself the headache, use the parking meterShow less