Spot Angels partnering with WAY to scam people
Do not use Spot Angels or WAY to book garage parking! These companies scam people for money.
I booked a garage parking space through spot Angels who partnered with WAY. I had confirmed with WAY customer service the parking instructions. Give the confirmation to the parking attendant and park in the designated spot in the garage. Also was told it was fine to arrive after the check in time.
I arrived at the parking garage provided in the instruction and there was no parking attendant and no posted signage for the designated parking spots.
I called customer service for WAY again and they changed their story, told me it was street parking not garage parking (despite providing the address to a garage and advertising it as such) and was told give the confirmation to the street parking attendant and park in the designated street parking spot. There was no such street parking attendant and no posted signage for the designated parking. Also street parking was free after 6pm. They did not offer a refund because I was checking in after the original check in time despite being told earlier it was fine to check in late.
Do not use either of these companies. False advertising and a parking SCAM!
I booked a garage parking space through spot Angels who partnered with WAY. I had confirmed with WAY customer service the parking instructions. Give the confirmation to the parking attendant and park in the designated spot in the garage. Also was told it was fine to arrive after the check in time.
I arrived at the parking garage provided in the instruction and there was no parking attendant and no posted signage for the designated parking spots.
I called customer service for WAY again and they changed their story, told me it was street parking not garage parking (despite providing the address to a garage and advertising it as such) and was told give the confirmation to the street parking attendant and park in the designated street parking spot. There was no such street parking attendant and no posted signage for the designated parking. Also street parking was free after 6pm. They did not offer a refund because I was checking in after the original check in time despite being told earlier it was fine to check in late.
Do not use either of these companies. False advertising and a parking SCAM!
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Response from developer
Hey there, we are really sorry this has happened to you. Can you please email us at support@spotangles.com so the team can check with both you and Way? Thank you so much.
