Leave a Review MPLS Parking
Get Kicked Out Immediately (If I Even Get Logged In)
I’ve tried many times to log in, with the correct account information, and I either am told it’s incorrect or, I’m still let in for maybe 2-3 minutes only to then be kicked out again (and told it’s the wrong information). I’m not sure how I could have the wrong log in information if, when I do get let in, I see my license plate number and all of my forms of payments I’d previously entered.
What’s most frustrating is, I’d love to send the developers a message and communicate with them directly but I can’t even stay in the app long enough to do that. And I send a request to reset my password, just in case that was the issue (even though, again, I’d managed to briefly get in more than once) and I’m still waiting almost a week later for the reset email (actually 2 emails were requested).
I’m curious what’s the point of the $0.25 fee for using the app each time you pay for parking. Is it not supposedly for helping maintain it and improve issues that get reported? Maybe I’m wrong but either way, this app could use marked improvements and it’s really disappointing that there’s no one to even try to communicate with about it because there are some people who may really need/benefit from the app over finding a pay station (which the last pay station was comically broken in additional to the app 👍).Show lessWordienerdie
Step backwards from previous app
Lowering rating to 1 since live activity on Lock Screen is still missing. New app has one or two nice features, but not a better user experience. To improve: 1. Add support for Live Activities on the Lock Screen. This is a much better way to monitor parking instead of a push or text notification. If a focus mode is enabled, you may miss a notification.
2. App is always logged out when I go to use it. Change logout frequency. 3. Default to number only keyboard to enter space number. 99% of spots are a number or searched by number, not address. Extra press to get to numbers on keyboard.Show lessrmsundee
Amazingly Unstable
For an app that should be remarkably simple to use, this app is amazingly unstable. I downloaded it when a parking kiosk wasn’t working. That was the only time I was able to get the app to work. Since then, I have yet to be able to complete a transaction and pay for parking remotely, Out of about five additional attempts. The app gives me a wide variety of excuses for failure, including their payment system cannot accept payment right now, try again later. Sure… I’ll just explain that to the towing company. In Minnesota, especially with the weather, that’s simply unacceptable.
Developers, get the bugs out.Show lessVote_4_Pedro