Get Kicked Out Immediately (If I Even Get Logged In)
I’ve tried many times to log in, with the correct account information, and I either am told it’s incorrect or, I’m still let in for maybe 2-3 minutes only to then be kicked out again (and told it’s the wrong information). I’m not sure how I could have the wrong log in information if, when I do get let in, I see my license plate number and all of my forms of payments I’d previously entered.
What’s most frustrating is, I’d love to send the developers a message and communicate with them directly but I can’t even stay in the app long enough to do that. And I send a request to reset my password, just in case that was the issue (even though, again, I’d managed to briefly get in more than once) and I’m still waiting almost a week later for the reset email (actually 2 emails were requested).
I’m curious what’s the point of the $0.25 fee for using the app each time you pay for parking. Is it not supposedly for helping maintain it and improve issues that get reported? Maybe I’m wrong but either way, this app could use marked improvements and it’s really disappointing that there’s no one to even try to communicate with about it because there are some people who may really need/benefit from the app over finding a pay station (which the last pay station was comically broken in additional to the app 👍).
What’s most frustrating is, I’d love to send the developers a message and communicate with them directly but I can’t even stay in the app long enough to do that. And I send a request to reset my password, just in case that was the issue (even though, again, I’d managed to briefly get in more than once) and I’m still waiting almost a week later for the reset email (actually 2 emails were requested).
I’m curious what’s the point of the $0.25 fee for using the app each time you pay for parking. Is it not supposedly for helping maintain it and improve issues that get reported? Maybe I’m wrong but either way, this app could use marked improvements and it’s really disappointing that there’s no one to even try to communicate with about it because there are some people who may really need/benefit from the app over finding a pay station (which the last pay station was comically broken in additional to the app 👍).
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