Leave a Review Breeze Airways
Terrible App OKAY Airline
There have been numerous occasions where I’ve been directed to click a link from the Breeze support email and I get a never ending loading circle. Whether it be for checking in, or trying to change my flight, the app is barely usable and should be quite the embarrassment to whoever developed it because you should at least be able to open it up. The company only allows customer service through text and GO FIGURE in order to get customer service you have to go through the app which doesn’t work. The only time their services do work is if you use a PC. This company does the bare minimum with everything they do and does not by any means even slightly attempt to improve the user experience because they get away with it for the cheaper flights. I’m sure the price point is what drives people to Breeze but they only care about making the most money possible and reducing most costs possible by providing some of the worst customer service I have ever seen. Only use Breeze if you are willing to deal with a money hungry shill company that only cares about itself and not the customers. The management at the smaller airports such as Vero Beach is utterly atrocious as well. Keep your expectations very low for this company.Show lessVerÿ Terrible App
No customer Service
I will only fly this airline to use my points/credits. There is no customer service for this airline… Literally. There is a chat that is supposedly available 24 seven and I’ve waited up to 11 hours for a response and there is nobody at the desk at the airport for 45 minutes before flight so if you have a problem I need assistance from Breeze for your trip that you are at the airport for, it’s impossible. Due to this I missed a flight that left 11 minutes early and within minutes was told that I couldn’t get credit or a refund for that flight. There was no time to even investigate the circumstances when I got that quick response and was dismissed with a “we will no longer be responding to this chat”. I initiated another chat and asked for a refund for the flight that was scheduled for my return and I got the same responseShow lessChaptravel
Unmatched Comfort and Value: Breeze Exceeds Expectations”
Breeze is hands down one of the best airlines to fly with today. The level of comfort is top-notch, and the planes are modern and well-maintained. I’m especially thrilled that they offer an upgraded, truly first-class experience—a luxury that many airlines have abandoned. It’s a perk I’ve missed, and Breeze has brought it back in a big way.
But here’s the kicker: the prices! I almost don’t want to mention it because they’re so good, and I fly frequently enough to appreciate the value I’m getting. Breeze, I’m begging you—keep those fares affordable and don’t fall into the trap of overcharging. I want to keep enjoying my flights with you and not regret writing this glowing review! Keep up the great work, and please stay true to what makes you stand out in the crowded skies.Show lessSuzanne Mancino