Hily Dating App User Reviews

Hily Dating App: Meet. Date.

Hily Corp.

Lifestyle

Social Networking

Reviews Summary

Positive highlights

🤝

This app hasLots of features and tools to help users connect

🤩

This app hasFound the love of my life on this app

🙌

This app hasGreat matching, though some bugs

🌟

This app hasBecoming a favorite dating app

Negative highlights

💰

This app hasExtremely expensive, with many paywalls

🤖

This app hasFilled with bots and fake profiles

🗺️

This app hasInaccurate location-based matching

🤔

This app hasConfusing and glitchy user experience

🚫

This app hasAccounts suspended/banned for unclear reasons

📞

This app hasPoor customer support and lack of transparency

Top reviews

Most RecentHighest RatedLowest Rated

Not falling for it again

I’ve downloaded it and made profiles on it in the past but soon realised the profiles weren’t profiles of people from my local area because my town has a small dating pool and you tend to just see the same people over and over again on the different apps. Then, out of the blue I got a bunch of messages from girls who were way out of my league with very doctored looking photos but surprise, surprise, I had to take out a subscription to reply. Now I don’t mind taking out subscriptions for things that I can see the value in but when there’s clearly fake profiles and seeding messages then I’m not going to. Then this past week I started receiving loads of ads on Instagram for this app so I gave it another go and guess what? Ain’t nothing changed. I’m not going to take out a subscription until I have some real interactions on there. End of.

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TheDailyBongo

6 months ago

Response from developer

Hi from David! Thank you for your detailed feedback 💜 We are committed to providing a genuine dating experience and have several verification tools to detect and eliminate fake profiles. Can you please contact us at support@hily.com or in-app Live Help to report these issues so we can improve our platform? 🙌 To be able to see users nearby, please, adjust your distance range and turn off the expand search area filter

Not worth one cent.

First I would like to say that you should prepare yourself for frustration with this concept. Advertised as thousands of local singles. Try about 70 tops and 80 percent being 18-20. Not the worst part of the app. Second you will buy a package believing that if you do get likes or people to visit your profile you will think you would get to see and chat with them. Not the case. In there advertised package you receive 5 unblurs. Meaning everyone you could potentially be trying to communicate with is a mystery. And those 5 unblurs, well that’s for a week. Not to mention that if your straight and put straight as you preference. That if I man pops up from not knowing who is hiding, well that’s gonna cost you one unblur. Also distance isn’t included until oh, your someone I’d be interested in but your 600miles away. You can buy more unblurs, but what for? To maybe get someone you’d actually pursue, who’s actually close, and who’d actually message back. But they have many compatibility, rewinds and a bunch of other worthless tools you might think about using after you’d match and chat. All in all not worth it. Totally disappointing and just a terribly thought out concept. If you looking to meet someone, well I’ve met more women at a gas station in a year. So I’ll stick to buying gas.

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Mnmad 1

7 months ago

Response from developer

Dear Customer, we apologize for any disappointment you experienced with our app. We appreciate your feedback and will take it into consideration to improve our services. You are free to explore and use the app without any subscriptions, but Premium greatly increases your chances of a potential match. We strive to provide you with the best and most affordable features, and you get them either in the daily packs of Premium or you can purchase them alternatively from the Premium Store. We encourage you to give more time to the app, as there are many people who are interested in finding their match. In case of further questions, you can always get back to us at support@hily.com or in-app Live Help. Elias from Hily 💜

Meh

Probably my least favourite dating app out of all of them, the prices are ridiculous for membership/extras, and that’s just for a weekly subscription.
My biggest peeve about this app? Constantly giving me people that live in another state after 10-15 swipes, like why? I’m never going to meet these people as they’re too far away for me to even attempt to meet them.

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Thewisepanda2

8 months ago

Response from developer

Dear Customer, we regret to hear about your disappointment with the app. To address your concern about distance, please ensure your location settings are accurate, and try adjusting the search preferences. You may try turning off the expand search area filter to see users nearby. We understand and value your feedback on pricing concerns and are continually working to improve our offerings. In case of further questions, you can always get back to us at support@hily.com or in-app Live Help. Hily team 💜

Pay pigs line up

This app just sucks your money out. Pay for premium oh so sorry, now you need to pay to unblur. Everytime you want to use a feature it’s a new charge. Just stay away

Bubba farts

8 months ago

Response from developer

Dear Customer, we apologize for any inconvenience you experienced with our premium features. We aim to provide a fair and enjoyable experience for all our users. If you have any specific concerns or queries, please contact us at support@hily.com or in-app Live Help for further assistance. Hily team 💜

Men DO NOT DOWNLOAD

Just to give you a back story I don’t take dating apps seriously but instead see how fair and honest the app is. Hily is an incredible app for women but I will say for men you will most likely not get a match as you have to pay for everything. I have had hily for two weeks now and have 8 like none of them I have seen or matched with. You have a much better chance at using bumble, hinge, or even tinder if your trying to find a match. I understand business and I understand how marketing to women is how dating apps work but completely forgetting about the guy and having them have to pay 15 dollars a month just to match with someone is insane. A lot of men I have spoken with have said that Hily is biased towards men I didn’t believe them, I know all apps like these are biased but I really couldn’t have guessed how much Hily really makes it hard for men to find love. Hily I think you and your team need to figure out a way to use your marketing for men as well. As your competitors already are marketing to men and women allowing men to match and find love. I think if you don’t fix this issue fast word of mouth will get around and you will lose a massive amount of the male audience which will in essence break your business.

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Jjjjjjjjjj7074780

9 months ago

Response from developer

Dear Customer, thank you for your feedback. We value all users' experiences and apologize for any inconvenience. Hily aims to provide a fair and enjoyable dating platform for all users, and we continuously work on improving our services. We appreciate your patience and understanding. In case of further questions, you can always get back to us at support@hily.com or in-app Live Help. Hily team 💜

Great features. some bugs.

This is quickly becoming my favorite dating app! It has some solid features that are better than some of the more expensive/popular apps. The bugs are minor like when I set my search radius to 50miles or whatever, I will still get matched with people from across the country. Another bug I’ve noticed is they have a tab called “my reactions” or something like that where you can see the people you have liked, but not everyone you have liked end up on that list for some reason which is super annoying because I don’t have time to message everyone right away, so I like to go back to that list when I have more time. Also if I set my search parameters to something like exclude “fit” body types, I immediately get a message that the app has re-adjusted my parameters to help match more. So the option to pick different parameters is useless because it immediately gets changed back to default. Honestly if they fix those bugs and add the ability to match with people who have recently been online instead of always matching with dead accounts, this could be an easy 5star review.

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EscYore

9 months ago

Response from developer

Dear Customer, thank you for your valuable feedback. We are so happy to hear about your good experience with the app! We apologize for any inconvenience caused by the bugs you mentioned. Our team is actively working to resolve these issues to enhance your experience. As for seeing users from a wider area and the filters restarting, I would like to mention that both situations happen because of the lack of users in your search radius. We are engaging with more users around the world to fix these issues and bring new and active profiles. As for the 'My reactions' tab, not all users that you like appear on that screen because those users have skipped you, blacklisted your profile, or their account got banned or deleted. Anyways, we will take your feedback into account to improve our performance. If you have further questions, please get in touch with us at support@hily.com or in-app Live Help. Hily team 💜

Disgrace to dating Apps

This doesn’t even feel like a dating app. The whole concept of paying to see who finds your profile appealing is ridiculous. I have so many reactions and account views but have not been able to even find a match I’m interested in as I have to pay to reveal a majority of my options. I get that this is a business but you really cannot even call this a dating app. It’s feels more like as if I’m on some dystopian match making platform that operates based on how much money I’m willing to cough up. Instead of asking customers to spend hundreds of dollars a year for “companionship”, how about you guys actually provide people a platform where they can comfortably match with someone based off true mutual attraction and not based off payments. So overall I am not only disappointed in you guys but just disappointed in dating apps in general. I really wished they would be managed by people who are actually interested in improving online dating for the betterment of society. Unfortunately it turns out Hily is just like the rest of the dating apps, a platform solely looking to capitalize of the loneliness of young people.

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Llllllok

9 months ago

Response from developer

Dear Customer, we're sorry to hear you're disappointed.Hily offers premium memberships for additional perks, but we strive to create a valuable experience for all users. We're constantly working on improving our app and appreciate your feedback. In case of further questions, you can always get back to us at support@hily.com or in-app Live Help. Hily team 💜

Charging you unknowingly

Do not accept the free trial offers. The second free trial offer you receive you will be charged immediately for. Even though it is not said anywhere in the message they will still charge you and this is illegal. Once I contacted customer support on the app, the representative blatantly ignored me brining up the fact that it was illegal and all I wanted was a refund. All they had to say was “I’ve already answered your question”. Do not put any of your payment information on this app

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TanerT-

10 months ago

Response from developer

Dear Customer, we apologize for any inconvenience you may have experienced. The Hily app offers various features, including free trials for our premium version. While we strive for transparency, we understand that there may have been confusion regarding the charges. We'd like to assist you further in resolving this issue and addressing any concerns you may have. Please reach out to our support team at support@hily.com or in-app Live Help for further assistance. Hily team 💜

Not Real

I’ve had major success on other apps and this app is just a bunch of bots to make you think you are going to find a match but you never do. They make you believe there is a message from an attractive person and you have to pay to then see that message.

Yeahthatsmychild

10 months ago

Response from developer

Dear Customer, we apologize for any frustration you have experienced with our app. At Hily, we strive to provide an authentic and enjoyable dating experience for all users. We have implemented measures to prevent fake accounts and scammers, but we encourage you to report any suspicious profiles to help us maintain a safe community. Regarding the message feature, Hily offers a free version and a premium version for those seeking additional perks. While some features may be limited to our premium members, we ensure that all users have the opportunity to connect and communicate on the platform. We appreciate your feedback and are always working to improve the app. If you have any further questions or concerns, please reach out to us at support@hily.com or through our in-app Live Help. Hily team 💜

Used to be okay but it’s trash now

Having all your potential matches locked behind a premium pay wall is a good way to lose users oh and bring back the free unblur per day they were great stop trying to gouge our wallets oh and when I set my distance to 50km that doesn’t mean show me everyone outside of that radius

just another person 665782

a year ago

Response from developer

Dear Customer, we apologize for any inconvenience you may have experienced. Hily offers a free version with several features available at no cost, including chatting, matching, streaming, and video calls. However, we also have a premium version for those seeking additional perks. Please note that the premium features help support the app's development and provide an enhanced experience. We value your feedback and will take your suggestions into consideration. In case of further questions, you can always get back to us at support@hily.com or in-app Live Help. Hily team 💜