Temper | Flex Work and Gigs User Reviews

Top reviews

Great work experience

I have enjoyed my time working here, the start wasn’t great because i was new and had no experience. but after working a few jobs and gaining experience. everything became smooth.
the good thing with this app is the payment come on time and there is so much work available.

Response from developer

Hi, Thanks for taking the time to leave your rating and feedback. We appreciate it. We are happy to hear about your good experience. Kind regards Sevim from Temper

🚫 UNITED STATES

The only countries this app caters to is The Nederlands, United Kingdom and France!

Response from developer

Hi, Thanks for leaving your review. Currently, we are only operating in the Netherlands, UK and France. Who knows it will be available in the USA in the future also. Regards, Sevim from Temper

STAY AWAY FROM THIS APP

This is the worst agency app very misleading in terms of payment as long as I’m breathing I will never work for these crooks again they take forever to pay you or sometimes not at all they mislead you in circles and say there not responsible they then talk about finqule is working on it please if your reading this and thinking about working on this app don’t there liars and won’t pay you for your hard work you sweat and work for nothing as a company you should have a care of duty to pay your employees on time but they don’t care about you very immoral people should wake every day in the mirror and be ashamed of yourselves pathetic people don’t work for temper !!!!!!!!!!
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Response from developer

Hi, Thank you for your feedback. I am sorry to hear that you have not received a payment and that is taking quite some time. Please note that if you did not or could not choose the 'direct payment' option, the payment will be done once the client has paid the invoice. They have a payment term of 14 or 30 days after the checkout has been approved and the invoice has been sent to the client. When a client does not pay within the payment term, Finqle always takes extra steps to remind the client to pay the open invoice. This is also part of the Debtor Risk you have when you choose the option 'waiting on client'. Please check in with our Support Team for the latest update on the payment. Greetings, Sevim from Temper

Voluntary work

I have not been paid in 6 months and all the staff do is send me AI response about how they working on it ! Absolute Crooks !

Response from developer

Hi, Thank you for your review and feedback. We completely understand your frustration and that you want to receive your overdue payment. When you select the 'Wait for payment client' option, you have to wait until your client pays your invoice and the debtor risk lies entirely with you. The average payment term you’ll see during the checkout is an indication but no guarantee. It can happen that a client won’t pay an invoice within the payment term or not at all, this is your debtor risk. In these cases you’ll have to wait longer for your money, and you’ll never be certain about when to receive it. That’s why this option is free of charge. Of course, Finqle is doing their best to make the client pay the invoice and that is why our support team is asking you to wait as we together with Finqle are working on it. For further information about the payment process and the status of your payment please reach out to our support department through chat, email or phone. We are happy to assist you. Greetings, Niki from Temper

IT problems

I like the app because it allows me to work on a very flexible schedule. However, it happened three times. My shift completely disappeared from the app for no reason. And each time I explained what occurred, I had to pay a fine, blaming me. The shifts are still disappearing 1-2 hours before the shift appears and reappears a few hours later. That is why I take a screenshot. Also, I often had to wait for months to get paid. I'm currently staying to receive 58£ from a company that I had a shift in November 2023. I talked to other temper workers in persons, and they have experience the same issues.
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Response from developer

Hi, Thank you for taking the time to leave your feedback. We appreciate it as it is important for us so we can improve our platform. We are happy to hear that you can maintain a flexible schedule. I am sorry to hear that your shifts have disappeared. This happens when a shift starts. Until then the shift is visible in the app. After the shift is finished it will reappear to do the checkout. It is always good to keep an eye on your open applications and to retract them if you have not been chosen yet and do not think you will make it anymore. About the payment, please keep in mind that you carry the debtor risk when you do not choose the direct payment option. Finqle also takes extra steps when a payment is overdue. If you need any further help please feel free to contact our Support team. They are ready to help you by chat, email or telephone. Greetings, Sevim from Temper

Company robbed me for two shifts

They are the most unreliable agency ever, unfair and not even helpful. They take long to pay you for the shifts you work. Sometimes them not even paying you. Like me they owe me two shifts which they haven’t paid me. And the company that I did work for is closed down now. Strange.

I hate it, I recommend you stay away from this app.
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Response from developer

Hi, Thank you for taking the time to leave your review. We are sorry to read that you haven't received payments for shifts you worked through Temper. Please keep in mind that Temper is not responsible for your payments. When you don't choose the direct payment option you'll have to wait until your client pays your invoice. Finqle, the factoring company always takes action when payments are delayed. Temper is not a part of your assignment agreement with the client, neither are we responsible for payments. When you don't choose the direct payment option, this is part of the debtor risk you have as a self-employed person. For further information about the payment process please check our FAQ or contact our Support department. Greetings, Sevim from Temper

The app is not working for me :|

To create an account you have to first show a proof of ID. I scanned my driving license 3 times and all 3 times I was advised to wait for 5-10 min. After waiting i was send back ( even that the picture was taken correctly) to stage 1. I also tried with my passport ( this is the 4th time) but lucky the app finally took me to the second stage where I had to submit my share code ( cause I’m an EU citizen ) and after I did that I supposed to receive an email with to activate my account. I’m still waiting but NO RESPONSE. When I try to log in, the app takes me to the stage 1 where I have to scan my documents. I spent the whole day for this. Unfortunately the app didn’t worked for me. Many other people are more lucky.
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Response from developer

Hi, Thank you for taking the time to leave your feedback. We appreciate it as we are always striving to improve our Platform. Feel free to let me know if you have any further questions or concernsWe are sorry for the inconvenience about having to wait for a response. At the time our Support team was busier than usual. There are strict rules as to which documents we can validate on our platform. Please use a passport, identity card, or valid residence permit. You can learn more about this policy from our FAQ page. Feel free to let our Support team know if you have any further questions or concerns. Regards, Sevim from Temper

You don’t get picked for the shifts

After applying for soo many shifts,the only message you’ll receive is “too bad”
It’s a complete waste of time

Response from developer

Hi, Thank you for taking the time to leave a review. We are sorry to hear that you are having issues with getting accepted for shifts. There are tips and tricks we can provide you to increase your chances of getting accepted. I advise you to contact our Support team so they can assist you with this You can reach our Support team by chat, email or telephone. Greetings, Sevim from Temper

Horrible service

I waited 2 months to get paid for a single shift and had to repeatedly chase them up. I was excuse after excuse. I was told multiple times “wait another 2 weeks”. In the end I read the contract that mentioned for every day i wasn’t paid post invoice, I’ll be entitled to 4% compensation. The company refused to pay this and kept on shifting the blame onto finql and other parties. Very unprofessional and I’ll never be working another shift with this terrible company.
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Fraudsters

Do not work for temper ! I done 36 days ago a shift and still didnt get paid !

Response from developer

Hi, Thank you for your review. We are sorry to read that you feel this way and find the policies and procedures of the platform misleading. We would like to hear from you to see what we could change and do better. You can reach our support department through chat, email or phone. We look forward to hearing from you. Greetings, Niki from Temper

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