Great work experience
the good thing with this app is the payment come on time and there is so much work available.
Response from developer
Hi, Thanks for taking the time to leave your rating and feedback. We appreciate it. We are happy to hear about your good experience. Kind regards Sevim from Temper
🚫 UNITED STATES
Response from developer
Hi, Thanks for leaving your review. Currently, we are only operating in the Netherlands, UK and France. Who knows it will be available in the USA in the future also. Regards, Sevim from Temper
STAY AWAY FROM THIS APP
Response from developer
Hi, Thank you for your feedback. I am sorry to hear that you have not received a payment and that is taking quite some time. Please note that if you did not or could not choose the 'direct payment' option, the payment will be done once the client has paid the invoice. They have a payment term of 14 or 30 days after the checkout has been approved and the invoice has been sent to the client. When a client does not pay within the payment term, Finqle always takes extra steps to remind the client to pay the open invoice. This is also part of the Debtor Risk you have when you choose the option 'waiting on client'. Please check in with our Support Team for the latest update on the payment. Greetings, Sevim from Temper
Voluntary work
Response from developer
Hi, Thank you for your review and feedback. We completely understand your frustration and that you want to receive your overdue payment. When you select the 'Wait for payment client' option, you have to wait until your client pays your invoice and the debtor risk lies entirely with you. The average payment term you’ll see during the checkout is an indication but no guarantee. It can happen that a client won’t pay an invoice within the payment term or not at all, this is your debtor risk. In these cases you’ll have to wait longer for your money, and you’ll never be certain about when to receive it. That’s why this option is free of charge. Of course, Finqle is doing their best to make the client pay the invoice and that is why our support team is asking you to wait as we together with Finqle are working on it. For further information about the payment process and the status of your payment please reach out to our support department through chat, email or phone. We are happy to assist you. Greetings, Niki from Temper
IT problems
Response from developer
Hi, Thank you for taking the time to leave your feedback. We appreciate it as it is important for us so we can improve our platform. We are happy to hear that you can maintain a flexible schedule. I am sorry to hear that your shifts have disappeared. This happens when a shift starts. Until then the shift is visible in the app. After the shift is finished it will reappear to do the checkout. It is always good to keep an eye on your open applications and to retract them if you have not been chosen yet and do not think you will make it anymore. About the payment, please keep in mind that you carry the debtor risk when you do not choose the direct payment option. Finqle also takes extra steps when a payment is overdue. If you need any further help please feel free to contact our Support team. They are ready to help you by chat, email or telephone. Greetings, Sevim from Temper
Company robbed me for two shifts
I hate it, I recommend you stay away from this app.
Response from developer
Hi, Thank you for taking the time to leave your review. We are sorry to read that you haven't received payments for shifts you worked through Temper. Please keep in mind that Temper is not responsible for your payments. When you don't choose the direct payment option you'll have to wait until your client pays your invoice. Finqle, the factoring company always takes action when payments are delayed. Temper is not a part of your assignment agreement with the client, neither are we responsible for payments. When you don't choose the direct payment option, this is part of the debtor risk you have as a self-employed person. For further information about the payment process please check our FAQ or contact our Support department. Greetings, Sevim from Temper
The app is not working for me :|
Response from developer
Hi, Thank you for taking the time to leave your feedback. We appreciate it as we are always striving to improve our Platform. Feel free to let me know if you have any further questions or concernsWe are sorry for the inconvenience about having to wait for a response. At the time our Support team was busier than usual. There are strict rules as to which documents we can validate on our platform. Please use a passport, identity card, or valid residence permit. You can learn more about this policy from our FAQ page. Feel free to let our Support team know if you have any further questions or concerns. Regards, Sevim from Temper
You don’t get picked for the shifts
It’s a complete waste of time
Response from developer
Hi, Thank you for taking the time to leave a review. We are sorry to hear that you are having issues with getting accepted for shifts. There are tips and tricks we can provide you to increase your chances of getting accepted. I advise you to contact our Support team so they can assist you with this You can reach our Support team by chat, email or telephone. Greetings, Sevim from Temper
Horrible service
Fraudsters
Response from developer
Hi, Thank you for your review. We are sorry to read that you feel this way and find the policies and procedures of the platform misleading. We would like to hear from you to see what we could change and do better. You can reach our support department through chat, email or phone. We look forward to hearing from you. Greetings, Niki from Temper