Leave a Review Temper | Flex Work and Gigs
IT problems
I like the app because it allows me to work on a very flexible schedule. However, it happened three times. My shift completely disappeared from the app for no reason. And each time I explained what occurred, I had to pay a fine, blaming me. The shifts are still disappearing 1-2 hours before the shift appears and reappears a few hours later. That is why I take a screenshot. Also, I often had to wait for months to get paid. I'm currently staying to receive 58£ from a company that I had a shift in November 2023. I talked to other temper workers in persons, and they have experience the same issues.Show lesshdjebdjsns
Developer Response
Hi, Thank you for taking the time to leave your feedback. We appreciate it as it is important for us so we can improve our platform. We are happy to hear that you can maintain a flexible schedule. I am sorry to hear that your shifts have disappeared. This happens when a shift starts. Until then the shift is visible in the app. After the shift is finished it will reappear to do the checkout. It is always good to keep an eye on your open applications and to retract them if you have not been chosen yet and do not think you will make it anymore. About the payment, please keep in mind that you carry the debtor risk when you do not choose the direct payment option. Finqle also takes extra steps when a payment is overdue. If you need any further help please feel free to contact our Support team. They are ready to help you by chat, email or telephone. Greetings, Sevim from TemperCompany robbed me for two shifts
They are the most unreliable agency ever, unfair and not even helpful. They take long to pay you for the shifts you work. Sometimes them not even paying you. Like me they owe me two shifts which they haven’t paid me. And the company that I did work for is closed down now. Strange.
I hate it, I recommend you stay away from this app.Show less@mrpablo_rd
Developer Response
Hi, Thank you for taking the time to leave your review. We are sorry to read that you haven't received payments for shifts you worked through Temper. Please keep in mind that Temper is not responsible for your payments. When you don't choose the direct payment option you'll have to wait until your client pays your invoice. Finqle, the factoring company always takes action when payments are delayed. Temper is not a part of your assignment agreement with the client, neither are we responsible for payments. When you don't choose the direct payment option, this is part of the debtor risk you have as a self-employed person. For further information about the payment process please check our FAQ or contact our Support department. Greetings, Sevim from TemperThe app is not working for me :|
To create an account you have to first show a proof of ID. I scanned my driving license 3 times and all 3 times I was advised to wait for 5-10 min. After waiting i was send back ( even that the picture was taken correctly) to stage 1. I also tried with my passport ( this is the 4th time) but lucky the app finally took me to the second stage where I had to submit my share code ( cause I’m an EU citizen ) and after I did that I supposed to receive an email with to activate my account. I’m still waiting but NO RESPONSE. When I try to log in, the app takes me to the stage 1 where I have to scan my documents. I spent the whole day for this. Unfortunately the app didn’t worked for me. Many other people are more lucky.Show lessMichaelLaz93#
Developer Response
Hi, Thank you for taking the time to leave your feedback. We appreciate it as we are always striving to improve our Platform. Feel free to let me know if you have any further questions or concernsWe are sorry for the inconvenience about having to wait for a response. At the time our Support team was busier than usual. There are strict rules as to which documents we can validate on our platform. Please use a passport, identity card, or valid residence permit. You can learn more about this policy from our FAQ page. Feel free to let our Support team know if you have any further questions or concerns. Regards, Sevim from TemperYou don’t get picked for the shifts
After applying for soo many shifts,the only message you’ll receive is “too bad”
It’s a complete waste of timeShbedndk
Developer Response
Hi, Thank you for taking the time to leave a review. We are sorry to hear that you are having issues with getting accepted for shifts. There are tips and tricks we can provide you to increase your chances of getting accepted. I advise you to contact our Support team so they can assist you with this You can reach our Support team by chat, email or telephone. Greetings, Sevim from TemperHorrible service
I waited 2 months to get paid for a single shift and had to repeatedly chase them up. I was excuse after excuse. I was told multiple times “wait another 2 weeks”. In the end I read the contract that mentioned for every day i wasn’t paid post invoice, I’ll be entitled to 4% compensation. The company refused to pay this and kept on shifting the blame onto finql and other parties. Very unprofessional and I’ll never be working another shift with this terrible company.Show lessGgfytgyihuihugu
Fraudsters
Do not work for temper ! I done 36 days ago a shift and still didnt get paid !lapaimihyia
Developer Response
Hi, Thank you for your review. We are sorry to read that you feel this way and find the policies and procedures of the platform misleading. We would like to hear from you to see what we could change and do better. You can reach our support department through chat, email or phone. We look forward to hearing from you. Greetings, Niki from TemperAbsolute Joke
So I apply for a shift after weeks of being declined. And then I apparently get selected for the shift 4 minutes later. Mind you they don’t allow mobile phone alerts/notifications and then the email notifications arrived hours later to say I was hired. Now they want me to pay for the entire shift I missed because of their system errors lmfaooooo. Go to hellShow lessDisatisfiedAF
Developer Response
Hi, Thank you for your review and feedback. We are sorry to read that you are dissatisfied with the platform and understand that you didn't receive a notification that you were accepted for a shift. You should always receive an email when you have been accepted for a shift but please, as well, always have a look at your spam folder or check whether our email address has been marked as a blocked email address. We would like to hear from you to see what we could do better. You can reach our support department through chat, email or phone. We look forward to hearing from you. Greetings, Niki from TemperDon’t even think to start working for those people
Misleading advertisement regards paymentPresk0s
Developer Response
Hi, Thank you for your review! We are sorry to read you believe the shift rates are misleading. We would like to hear from you in order to become better. You can reach our support department through chat, email or phone. We look forward to hearing from you. Greetings, Niki from TemperPayment
Read the reviews and didn’t even bother downloading the app lol I’d rather get payed for the work I do.5593k
Discrimination !!!!!!
bad service! days and days without msg response! They still wanted to block me! this shows discrimination! lack of respect! at no point do they try to solve the problem, they can't be proactive in helping!!! What are you doing ?? blocked not to use the application! once again shows the lack of respect! and the discrimination!!!Show lessAle london life
Developer Response
Hi Alexandre, Thank you for your review and feedback! We are sorry to read that you feel not respected and discriminated. That is for sure not how we want anyone to feel who uses the platform. We understand that it took longer than expected to receive a response through chat. Our apologies for this. Due to the extreme incoming contacts, we are unfortunately unable to respond as quickly as we would like. We would appreciate it if you contact us through chat, email or phone regarding the blockade. We are looking forward to hear from you! Greetings, Niki from Temper
