Leave a Review Snaptouch Camera
👍🏼
At first it didn’t work and I was really disappointed. However as long as your phone is updated, the app and the camera to the latest software it works perfectly. I was really pleased with the quality. Great job 👍🏼Didn't dhxjend c bdnncndx
Snaptouch
It is a good concept but the just haven’t perfected it. With a couple of updated it could be my daily driver.AxelTheEpic
Problems with photo size for Erin Condren Life Planner
Does anyone know how I can print two pictures on one page that will fit the Erin Condren Life Planner squares? I use the planner as a memory book for my son and used to be able to print two photos on one page that fit the boxes exactly. Since the Dec/Jan update now it only allows me print two photos that are too long/vertical. Has anyone else had this problem? If so, how did you resolve it? I keep emailing the support desk and they keep saying they are working on it. So frustrating!Show lessHomework app isgood
Doesn’t work!!!
App on iPhone SE and Polaroid Touch refuse to connect. I find this really frustrating as this is supposed to be a feature of the camera. Especially as the camera shutter speed is so slow it takes 5 attempts to capture a photo 🙄Lynskeydee
Disappointed...
I received my Polaroid SnapTouch for Christmas in 2016, and it worked at first. I could print out a bunch of images from my phone on the app, but now it won’t work. Every time that I go to print an image, the printing icon appears, but the picture never actually prints. This is very frustrating, as I bought an extra 20 packs of zinc paper, only for it to be an absolute waste... I hope that the developers of the app actually update it, but for now, I’ll have to wait.. :/Show lessSOOOUBWAY
Bought a product and app makes it useless
I don’t understand why they haven’t fixed the glitches in the app. Always crashing, unable to edit orientation, no print preview - collage layout doesn’t print properly. It used to work when I first bought the Polaroid zip 2 years ago. We spend so much money on the product but it’s useless because it relies on this horrible app. Please fix!!Show lessJ3sp1
The app simply doesn’t work
Can’t print, can’t update firmware… the app is grossly dysfunctional: Bluetooth is on and the printer is paired, the app sees it (and my iPhone is up to date) but nothing seems to work at all. When I try to print, the app says that the picture has been sent to the printing queue but nothing ever comes out. If I try to update the firmware, the data is supposedly sent to the printer but the firmware is not actually updated.
Considering the number of other similar reviews, it looks like the app has serious issues that Polaroid needs to address (instead of suggesting that customers call their support number).Show lessCortig
Developer Response
We hear you and value your feedback! We've passed this along to our Development Team. If you're still having trouble connecting to the app, please do not hesitate to reach out to us directly so we can better assist you (email: cspolaroid@camarketing.com or phone: 800-226-6534, Monday through Friday). We're here to help however we can. Thanks. -Polaroid Support TeamApp doesn’t work
After updating the app it now doesn’t work anymore it shows that the photo is being downloaded however it never prints. I’m extremely disappointed since I only use the camera to print pictures off from my phone so without the app my camera is no use. Please fix this issue quickly!8ryony
Doesn’t work...
UPDATE: I updated my phone to the newest IOS (11.2.2) and it finally worked! The app is still buggy but I’m happy to finally be able to print photos from my phone!
I was excited to get my Polaroid Snaptouch for Christmas, as the idea of printing photos from the camera and my phone would’ve been fun. I download the app to start printing pictures, only to find they won’t print. My camera will pull up the downloading screen preparing the photos from my phone but when it’s complete they never print. It will then say the printer is busy if I try to print anything afterwards. Very disappointed. Please update the app! It’s upsetting to see a product advertised in a way that turns out to be unusable.Show less.Mariah Elizabeth.
Developer Response
Oh no! We're sorry to hear that you're having trouble with the app! Please reach out to us at cspolaroid@camarketing.com or by phone at 800-226-6534 (Monday through Friday) so we can assist you. Thanks. -Polaroid Support TeamThe Camera is AWESOME! The app? Not so much.
I was so excited to receive this camera for my birthday. I had been wanting it for the nostalgia and it exceeded my expectations. However, this app feels like it was either an afterthought and/or severely rushed. It disconnects from the camera after printing a picture every single time. The design is clunky and features often take forever to load. Eventually the app either crashes or becomes unresponsive until it is manually closed and reopened. Please take this back to the drawing board and try again.Show lessBM0R3Natural
Developer Response
We're on it! We appreciate your feedback and will pass it along to our Development Team. If you're still having trouble connecting to the app, please reach out to us at cspolaroid@camarketing.com or by phone at 800-226-6534 (Monday through Friday) so we can assist you. Thanks. -Polaroid Support Team
