Nedbank Money User Reviews

Top reviews

Marketing torture

The Nedbank Money app is about 10% competent in what it is supposed to do ( your banking )

The remaining 90% of your usable screen-space is marketing and special offers, features you never ask for. Features you want to get rid of, but you can’t. Basically trash designed to push you to just before the limit where you decide to switch to another bank.

Not great, not bad. Certainly 90% annoying.
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5*

It’s a pleasure to work on the Nedbank banking app. 5* rating.

Can't opt out of spam

Either you get advertised at by this (funeral cover and lotto, anyone?) or you don't get your payment notifications.

This should be an opt in on the spam and not the default.

Can’t login with phone number

Can you please make the option to send an OTP to your email address.

Response from developer

Thank you for sharing, we are continuously assessing ways to enhance our services, kindly keep an eye out on our pages for future updates.

Can’t use the app

Because of our age we can not use the app till the bank calls us. This is silly and it is difficult to understand then and do not trust giving information over the phone.

Response from developer

We're sorry you feel this way Stewart, this has been implemented in collaboration with our Fraud team to circumvent fraud committed against our senior clients on the Nedbank Money App.

Nothing ever works

More errors thank usable features actually considering cancelling my account and going to a different bank it is that aggravating to use.

Response from developer

We would really like to change your opinion about our new App and about us. We believe we have included features that we know you will love as it will make banking more convenient for you. We are unable to locate you on our banking systems with your display name. Kindly contact us via WebChat available on your Money App/Online Banking, a private message on Facebook/Twitter, NedbankAppSuite@Nedbank.co.za or 0860555111 with your details so we can assist accordingly

Down load the money app

Trying now for ever to down load the money app. Asking you are you a client I reply yes. Next country? South Africa never comes up and I cannot type it in.
Please tell me how to download this it’s driving me crazy.

Terrible

Trying for more than a month to get this sorted. Does not recognize me. No one can help me. Changing banks. Terrible

Nedbank Not A Friendly App

I tried to make an online payment to takealot,nowhere in the process does offer you the cunsumer the opportunity to pay from an alternative account in your profile?!

Dark Mode

I don’t like having to wear sunglasses when I use the app, is dark mode coming?

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