Looks are deceiving
The app looks good, and has a well organized interface generally. When updating the firmware for devices, it totally falls down. It’s easy to select all devices that need a firmware upgrade – say, all six lightbulbs that I have – but attempting to update all fails every time. I have to do them one at a time, and even then I get conflicting reports about whether a specific device has failed to upgrade or not. Furthermore, updating to the latest firmware recently actually made reliability worse with HomeKit.
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Don’t buy this product
Garbage
It keeps dropping out of main app & Hmkt
Some what disappeared cause I heard great things about this product
Avis
Tres bon choix je recommande , fontionne avec plusieurs plate forme 👍
awful. instructions don’t work.
have to add thru homekit and that is not stated anywhere in instructions. will not add to alexa either.
Urgent App Update Needed for Improved Accessory Management and Firmware Updates
Dear Development Team,
I’m reaching out to highlight some critical issues with the app’s accessory management and firmware update functionalities that are significantly impacting the user experience.
1. Accessory Management: While it’s possible to update accessories, the Cancel button is malfunctioning and doesn’t work as expected.
2. Firmware Update Challenges:
• Firmware updates are often unsuccessful, requiring multiple attempts.
• The process is lengthy and frequently requires restarting devices, cycling power to the router, or rebooting connected devices, which makes for a frustrating experience.
• The firmware update for connected plugs is particularly problematic: the app refreshes the screen with every percentage update, causing a disruptive flashing effect.
Additionally, it would greatly enhance the user experience if the devices could update firmware automatically. This would save users considerable time and reduce the need for manual intervention.
These issues make the app feel unstable and challenging to use. Addressing them, along with implementing automatic firmware updates, would greatly improve user satisfaction and reduce support needs.
Thank you for your attention to these matters. Looking forward to updates that address these issues.
I’m reaching out to highlight some critical issues with the app’s accessory management and firmware update functionalities that are significantly impacting the user experience.
1. Accessory Management: While it’s possible to update accessories, the Cancel button is malfunctioning and doesn’t work as expected.
2. Firmware Update Challenges:
• Firmware updates are often unsuccessful, requiring multiple attempts.
• The process is lengthy and frequently requires restarting devices, cycling power to the router, or rebooting connected devices, which makes for a frustrating experience.
• The firmware update for connected plugs is particularly problematic: the app refreshes the screen with every percentage update, causing a disruptive flashing effect.
Additionally, it would greatly enhance the user experience if the devices could update firmware automatically. This would save users considerable time and reduce the need for manual intervention.
These issues make the app feel unstable and challenging to use. Addressing them, along with implementing automatic firmware updates, would greatly improve user satisfaction and reduce support needs.
Thank you for your attention to these matters. Looking forward to updates that address these issues.
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Smart plug VP5X
The plugs gets disconnected a few times. When it does, it takes a couple of tries before it can be reset.
After a day or two lost connection
Alway lost connection with the wifi, and now the application doesn’t work at all, not openning. Trial delete and reinstall same issue.
Difficile
Difficile
Utter garbage
I’ve had these smart plugs for months and I can say with no exaggeration that I’ve never used a more unreliable product in my life. Some plugs will just randomly not work, even though others are working perfectly fine… and I’m talking practically every day. Sometimes resetting them works on the first try, sometimes they won’t connect after half an hour of troubleshooting.
Save your money and buy from a company that bothered to make half-decent software.
Save your money and buy from a company that bothered to make half-decent software.
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