Leave a Review Home Fitness Workout by GetFit
Great program, bad app support
I really enjoy this workout program. It’s set up as 24 session programs of circuit training. You can set your difficulty level and all workouts are doable anywhere. It also provides verbal instructions with each workout to help you adjust your form. I don’t like that you can’t mute the instructions. After you know what you’re doing, you should be able to just listen to music. However this isn’t the biggest deal.
On the down side, for the cost of the program, they don’t do many updates or support. I’ve had an issue with days repeating for over a year. I reached out a year ago and was told this was a known issue and they are fixing it with the next update. I reached out again today and got the same response. It doesn’t seem like they take any issues or bugs seriously and it really is annoying to repeat workouts when it’s not it’s intended purpose.
Other than this issue, there could be improvements made on the app itself. Workouts completed don’t sync if you skip a day and or if you move ahead a day.
Email from support:
The issue you describe is already forwarded to our team and they are working hard to fix it in the upcoming update this week. It may take a bit of time for us to fix this, and we'd really appreciate it if you could give us this time. Stay tuned and don't miss it!Show lesssparkk.x
Developer Response
Hey sparkk.x! Thanks for taking the time to rate us, it really means a lot! We're happy to hear you like the app and we'll keep making it better and better! Thanks for working out with us! Have a nice day, GetFit team 💚Great app
First of all I’m 13 years old and my local gym for athletes started charging $175 a month. So I got this app to help me work out. I tried many other apps but to see the workout plan and other features u also had to pay monthly. This app you can still workout but this app lets u for free. And also the workouts are great and challenging. And I will update this review further on in the procces of my workouts.Show lessdul pows
User interface is weird
I absolutely love this app and I use it almost everyday but it has a variety of issues. To start, I do not own an Apple Watch and instead own a Fitbit which is not supported. I think that if they incorporated the Fitbit technology or even logged data from Apple Health then the work out data would be more accurate. The second thing that I feel needs improvement would be the workout videos. When I first started, the work out videos spend the time you’re supposed to be working out showing you a tutorial and halfway through, the video resets. I feel like the tutorial should be part of the rest period with someone keeping a pace for the actual workout. Other than that I love the features that the app offers and it has some pretty nice workouts! Another thing I would like to see added is if we can make our own workouts through the app and calculate how many calories were burned.Show lessDaKid2478
Developer Response
Hi DaKid2478, thanks for your review and for providing such nice suggestions! We are always looking to improve the experience for our users and really appreciate the feedback. Stay tuned for more updates! Have a nice day, GetFit team 💚Unsubscribed and still charged
I unsubscribed and have still been charged the $95 TWICE. I explained the situation and asked politely the first time for a refund. They told me I was still subscribed so whatever. They asked if I wanted to unsubscribe. I told them yes AND went through the unsubscribing process again on the website. They still charged me a second time. I am a broke college student who has now had $200 taken from me when I never authorized it in the first place. (I tried two minutes of the free trial, didn’t like it and unsubscribed) and now I’ve lost $200 in a very difficult financial time. So thanks for stealing from me and not offering any real help or any kind of good customer service.Show lessKatniss Everdeen9557
Developer Response
Hey Katniss Everdeen9557, thanks for your review! We're really sorry you've had an issue with our app. Looks like there's been a slight misunderstanding of the subscription terms. Thanks to your feedback, we'll be looking for a way to specify all the terms even more explicitly. Have a wonderful day, GetFit team 💚How GetFit WORKS WELL
I love eating sweets, but for me it’s hard to get fit so that’s why I download diet but also I downloaded GetFit. GetFit gives you five couches I puffer all of them that’s not all it let’s you pick how much water you wanna drink a day, also GetFit is for beginners and they also show you what you want to and what you’ve approved on win win!Show lessAnonymous 1072
SCAM ALERT! DO NOT DOWNLOAD!
This is the biggest scam if I ever seen one, make you pay 1$ to try it and when you try to cancel the subscription before you get charged, the app misteriously closes on you and won’t let you cancel until your bank account takes an 87$ hit. Specially in covid times where everyone is struggling to survive, cmr service is rude and won’t work with you to get the issue resolved. Please do yourself a favor and STAY AWAY from this app. They will steal your money and try to say it was your fault. Filling a fraudulent charge with my bank and making sure this company never gets a dime from me ever again!Show lessnadiampedro
This app is a huge troll.
It took me a while to find a plan I could stick to without having to agree to subscribe and pay monthly fees and other surprises on here. I did my first day and the next day it turned on me and was like, “Oh by the way, you have to pay for this.” I know lots of things cost money, but I’m not hiring anyone in real life to be my personal trainer. I’m using an app, that will always be available. The only person who’s putting time and effort into this is me. There is nothing I hate more than people or people who make apps and say their main goal is to help me achieve better health when they really just want my money.Show lessimmarealboy07
Deceptive practices! Dont signup for their trials!
I signed up for this app and never used it. So, I cancelled it a day before my trail ended and got an email about unsubscribe request and saw it an a confirmation. I was still billed the next day.
I reached out to support and apparently the email has another link to click to unsubscribe! Why would a company do that when an authorized user is raising an unsubscribe request ? 1. They want to be deceptive and steal customer money 2. They think customers are idiots and need an additional step to ensure they dont lose access to an app they never used
Neither are good reasons! Extremely deceptive and abusive practices! I have used many trials, but this is the first time I saw anything close to this!Show lessHemaChandra
Just finished my first workout - so far so good!
I considered getting a virtual personal trainer, and then I found this app! It designed workouts that are little-no equipment and and provides examples of what I should be doing. I wish it could be a little more guided - as someone who has worked with a personal trainer before, there are a lot of little tips that the workout regimes should provide to make sure you have good form and are really pushing yourself. But so far - not bad considering the price!Show less5tangclan
Best App Ever❤️
Best app ever y’all you need to download it, it so easy to do and for does of you people that are not very active and you need lot of break well this app is the right app for you it very easy to do and it gives lot of break that you need and it even have some places where it show you what type of food you showed eat for you diet if you want to stay fit.Show lessfix the noises
