SaintLukesKC User Reviews

SaintLukesKC
SaintLukesKC
Saint Luke's Health System, Inc.

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Leave a Review SaintLukesKC
  • Need the ability to leave a msg

    I use to be able to go on this and leave a msg for my Dr or for his nurse team. This is no longer available!! If what you are needing to do or request doesn’t fit the drop down!
    Once again, the patients ability to communicate with their Dr’s team has been cut! I’m sure nothing will be done to fix this problem!! I just wanted to voice my opinion .
    It’s amazing though when I think on it, it’s important for you to get our opinion. So the ability to do that is supported! Too bad it isn’t important enough for you to support this same platform for the convenience of the patient!!! Thank you
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  • I love St Luke’s, but…

    I can’t leave a 5 star because of a couple unfortunate problems. One, they mixed up my nickname with my real name which became an insurance and medical records nightmare. Two, my PCP keeps changing to where I have to go without one for too long multiple times over the past few years due to my PCP’s moving practice location 50 miles from original that is much closer to me. I don’t know if they leave St Luke’s system or just move office location to some place closer to their own residence. But, changing PCP’s all the time makes me wait for months for appointments even to the point of doctors leaving while I am waiting for first PCP appointment.
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  • The Gold Standard

    I love a lot of things about St. Luke’s. But at the of the day, this app provides me with more value as it relates to staying on top of my healthcare than anything else. In fact, I actually enjoy using it!
  • Super useful!

    This app is really convenient for keeping things organized and I love that I can ask any question and be answered quickly by a medical professional. It's also super user friendly and feels secure.
  • Don’t ever want care or treatment ANYWHERE but a St. Luke’s facility!!!

    I love the care…treatment…concern…kindness I ALWAYS get at St. Luke’s. The Doctors are the BEST!!! Nurses…oh my gosh..have never found an imperfect one yet. In fact…through past experience, my husband and I both have found St. Luke’s nurses are very knowledgeable about all treatment and care they provide.
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  • Easiest app ever

    The my Saint Luke’s app is the easiest medical app I have used. The log in is quick and easy, the menus are easy to understand and if your doctors are all in the St Luke’s system they share information quickly with each other. Highly recommend this app and other medical professionals to utilize this model!
    Patiently,
    Kay
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  • St Luke’s Care

    I hold the highest regard for St Luke’s KC. When I first started traveling to KC I was scared and unsure what they could do for me that my local Dr hadn’t. Immediately I knew I was in good hands. The level of care I’ve received is second to none. Even though the St Luke’s team has my condition stabilized, due to the complete trust I’ve established with the care teams I continue to make the 3 hour trip for my appointments. I truly appreciate everything they have done and continue to do to enhance my quality of life.
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  • Love the App Notifications Beforehand!

    I had been trying to see a neurologist for 2 years now and can never seem to make an appointment due to Covid. I recently scheduled an appointment for 3 months out and so I asked to be put on the waitlist and now I have an appointment for tomorrow because the app informed me hours before hand!
  • An option

    Ten years ago the liver/kidney transplant unit installed a system that would allow printing the prescription list in several forms including a pocket size. Persons that needed a list seemed very pleased with this. It provided a clear copy. Also, it contained a space for the patient to provide last taken information.
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  • Problems with accessibility. Needs work badly.

    When using this app, and trying to communicate with doctors, this app for those who have disabilities such as blindness is not the one. Voiceover seems to have trouble with what is on the screen. If you don’t have cited assistance around, you’re likely in a jam. I hope that an update will soon fix a lot of the problems that this app has. One problem in particular is when you try to login with touch ID. You have to go through a lot of hoops just to verify who you are and that seems to be very annoying. Why do you need to enter your password for five times and then you have to walk away from your phone before you’re ready to throw it?
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