Mobility by Ecolane

Mobility by Ecolane

Self Service Transportation

Free
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Details about Mobility by Ecolane

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages

Developer of Mobility by Ecolane

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Version History of Mobility by Ecolane

4.3.10

November 12, 2024

Bug fixes and improvements: - Added the ability to quickly book a trip via a “Book Now” button. - Resolved issues with booking trips at certain times, as well as with the minimum advance booking time not being returned to the mobile apps in any Mobile APIs. - Resolved issue where app was crashing when opening the map during trip booking. - Improved error message displayed when a rider attempts to book a trip to a location their agency disallows. - Updated frameworks to support Apple Silicon. - Added the ability to book a trip using deeplink attributes.

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4.3.8

August 9, 2024

Bug fixes and improvements: • Resolved issues with 'locate on map' within the App for iOS. • Unlinked the Masabi API to ensure compliance with new Apple App Store requirements. • Updated system alert to ask the user to allow notifications after initial login.

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4.3.7

February 21, 2024

Bug Fix: Resolved issue with biometric login where info was not being updated upon login.

4.3.6

October 5, 2023

Enhancements: Modified the login button to match the client's branding: "Login with NinerNET". OS14 will no longer be supported. Existing OS14 users can continue to use the app, but it will not be available to new users who are on OS14. Automated the upload of dSym files to Firebase to insure that all iOS apps automatically notified Ecolane of crashes in production. Bug Fixes: We resolved usability issues affecting riders using voice over and zoom were shown oerlapping buttons. We resolved a usability issue preventing riders using Voice Access from selecting the agency during the login process within the application.

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4.3.4

June 22, 2023

Bug fixes: • Updated the password field to display the Show/Hide button immediately upon page load. • Resolved issue on Itinerary screen where clicking the exit button does not exit trip booking. • Resolved issue where recently book trips do not display after clicking the back button during a return trip booking attempt. • Resolved issue where app was logging user out after user closed then reopened the app. Enhancements: • Added ability to login using biometric options, based on user's device settings. • Implemented autofill to reduce the amount of typing required for users.

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4.3.3

January 24, 2023

New features and improvements: • Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on. Bug fixes: • Resolved issue where default device does not update when a different device is selected during trip booking. • Resolved issue where trips weren't able to be booked during a specific time frame as expected.

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4.3.2

October 7, 2022

New Features: • Added ability to drag and drop pin to choose pick-up or drop-off location. • Fix to improve ease of adding addresses while in landscape mode. • Fix to prevent Login button from being covered up by password field. • Added "x" to all trip booking screens to allow user to exit trip booking. • Updated screens to use "Pick-Up" and "Drop-Off" verbiage instead of "Leave at" and "Arrive by" to be consistent across all Ecolane applications. Bug Fixes: • Resolved issue preventing the Current Location button from working with Voice Over on. • Resolved issue for app crashing when clicking on the date filed while booking a trip. • Resolved issue where Voice Over was spelling out "Log in" button label instead of the typed-in username.

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4.3.1

July 9, 2022

Release Notes: • Accessibility improvements on the following screens: ◦ Account ▪ Headings ▪ Color Contrast ◦ Cancel Trip ▪ Titles ▪ Status Messages ◦ Itinerary ▪ Alternative Text ▪ Headings ▪ Reading Order ▪ Name ◦ Mobility Aid ▪ Color Contrast ◦ New Trip ▪ Name ▪ Color Contrast ▪ Keyboard Navigation ◦ Passengers ▪ Titles ▪ Color Contrast ▪ Keyboard Navigation ◦ Payment ▪ Color Contrast ▪ Keyboard Navigation ◦ Personal ▪ Color Contrast ▪ Keyboard Navigation ◦ Specifics ▪ Reading Order ▪ Labels ▪ Color Contrast ◦ Trips ▪ Keyboard Navigation ▪ Reading Order ▪ Name • Ability to delete self-service account • Updated flow of adding additional passengers

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4.3.0

June 16, 2022

New features and improvements: Accessibility improvements for: Text boxes on the login screen Mobility aid device buttons on the Mobility Aid screen Bug fixes: Pricing totals adjust properly on the new Trip screen Trips are no longer shifted any amount of time

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4.2.1

April 1, 2022

New features and improvements: - Updated for use in iOS 15! - Added the following information to Trip Details: Vehicle number, Provider Bug fixes including: - Users no longer able to inadvertantly book a duplicate trip by pressing the button too quickly. - Corrected an issue that prevented a user that has recently changed email address from resetting password. - Standardized formatting of addresses. - Selecting 'Show Trip' too quickly after booking a trip no longer prevents the booking of a return trip. - Fixed error 'Unknown device code: none' that could occur when using 'Book Again' function with certain mobility selections

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Price History of Mobility by Ecolane

Description of Mobility by Ecolane

Ecolane's Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone. - Flexibility to Manage Trips - Empower riders with direct access to review and manage their trips - View upcoming and completed trips, easily cancel trips - Convenient Trip Details View - Passenger notifications with accurate vehicle ETAs, reduce wait time - Ability to follow bus on a visual map to see exact location - Simple Mobile Interface - 24/7 access to account profiles, settings and reservations NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.
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Mobility by Ecolane: FAQ

Is the software for Mobility by Ecolane compatible with iPads?

Yes, Mobility by Ecolane works on iPad devices.

Who is the developer of the Mobility by Ecolane app?

Ecolane USA, Inc. developed the Mobility by Ecolane app.

What’s the minimum iOS requirement for the Mobility by Ecolane app?

The Mobility by Ecolane app requires iOS 15.0 or later.

How does the Mobility by Ecolane app rank among users?

The average rating for the Mobility by Ecolane app is 2.0.

What is the primary genre of the Mobility by Ecolane app?

The Primary Genre Of The Mobility By Ecolane App Is Travel.

What is the recent version of Mobility by Ecolane?

4.3.10 is the newly released version of the Mobility by Ecolane app.

When did the new Mobility by Ecolane update come out?

The latest Mobility by Ecolane update was rolled out on November 30, 2024.

When did Mobility by Ecolane come out?

The Mobility by Ecolane app launched on February 6, 2023.

What is the content advisory rating of the Mobility by Ecolane app?

The Mobility by Ecolane app contains no objectionable material and is suitable for children aged Ecolane USA, Inc..

What languages does Mobility by Ecolane support?

You can use the Mobility by Ecolane app in English, Spanish.

Is Mobility by Ecolane part of the Apple Arcade gaming experience?

No, Mobility by Ecolane is not on Apple Arcade.

Is Mobility by Ecolane integrated with in-app purchases?

No, Mobility by Ecolane does not integrate in-app purchases for users.

Does Mobility by Ecolane support Apple Vision Pro compatibility?

No, Mobility by Ecolane does not support compatibility with Apple Vision Pro.

Does Mobility by Ecolane incorporate ads within the app?

No, Mobility by Ecolane does not incorporate ads within the app.

Alternatives to Mobility by Ecolane

More Applications by Ecolane USA, Inc.

Reviews of Mobility by Ecolane

Can't even register!

It won't even let me register, just get an error message. I called the phone number & was told just to call for a ride. It would be great if it worked.

Won’t let me book destination

It will not recognize the address of destination, so my only option is to pinpoint it on their map. This has happened several times and is quite daunting and frustrating since it wants zoom in from a world view!
Today of course that is what I am trying to do since it does not recognize a new providers address. It pulls up the map for a split second and goes blank. When you only have limited time to put the appointment in, this extremely frustrating. Especially since for once the provider can get you in quickly.
I can call and wait on average 2 hours to talk with someone to book it. My longest wait was 4 hours. But you honestly expect people to have that much time during their day? You provide an app, it needs to work efficiently especially when you put a TIME CAP on when a patient can even enter the information!
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App keeps crashing

App keeps crashing when I select the time now… FIX ITTTT!!!!!