Payment status issues and locational distress
This is the first time I’m using it. The amount I need to pay has been deducted from my account but I haven’t received confirmation and they keep telling me it’s being processed. I have refreshed it over 100 times. I also can’t find the option to confirm my locationAlora Bismark
Good customer service
I like the fact that customer service calls and very quickly too about any situations with the order. It’s very professional.SSSpider888
Top notch app
Kinda a pretty fascinating app appreciate their service will help in my stay in Ghanamildives
Location
Why isnt your location automated ?
Do we always have to change our location??
Kindly automate it pleaseAbanabababababa
POOR SYSTEM
Are you moving forward or backwards?
Anytime you update the app keeps becoming worse, it used to be easier and faster to use, now it’s poor, I tap on a product and all I get is “item not found”BORED AT clipclap
Some of the riders are thieves
They buy less amount of food you requested for..For instance,I always buy noodles from one joint and today I couldn’t go there myself
Use Hubtel and the food that came was what less than what I ordered..imagine you ordering for large and they buy medium..Thus isn’t the first time ..casasasaa
Delivery fee
I think the delivery fee should be sent back to ¢3.45. We loved it that’s the main reason we chose Hubtel over other services. Thank youKay_B recordz
Sms and messages
The sms and messaging section doesn’t update new messages sent from the web. It’s stuck the old ones. Please check and fix asap1Greatman
Price increment on app
Hubtel has been my fav app since last year but got to my notice they’ve been inflating the prices in their app but when you walk in the restaurant or the shop the prices are less than what’s on the app. I’ve emailed and talked they claim they know nothing about yet it’s still the same thing. Change your ways THIEVES!!No Thank You2
About the new update
Why is it that I can login with my number anymore after the new update… but when ever I try to login with a number that start with 024 it’s works out… I think you should check that very well cos Hubtel is where I orders food from and now I can’t even login after the new update since I think you can only login with numbers that start with 024 only.Niiii Boye
