Leave a Review SMCU Mobile Banking
Glitchy App
I love SMCU. However, the new mobile app update is poor. It gives an error message that I need an internet connection when I try to access my accounts. I need at least two tries and sometimes more to view my accounts.mightycomet422
Developer Response
Hello, thank you for taking the time to leave us a review and being a member of St. Mary’s Credit Union. We are sorry to hear that you are experiencing difficulties. Please contact us at (866)-585-7628, so we can get a better understanding of this and work towards a solution.Try again….
Just recently it started getting glitchy and logging you out time to redo itFuhss CD f sad jbb B ch
Developer Response
Hello, thank you for taking the time to leave us a review and being a member of St. Mary’s Credit Union. We are sorry to hear that you are experiencing difficulties. Please contact us at (866)-585-7628, so we can get a better understanding of this and work towards a solution.Great Personel service….always helpful
I really enjoy doing business with a small local bank.Tall babe58
Developer Response
Hello, thank you for taking the time to update your review and for being a member of St. Mary’s Credit Union. We are happy to hear about your great experience with us!Rubbish
Absolute trash. Locks you out for every little transaction you do, requiring you to call the branch every time.Phalicey
Accurate. Love email transaction and balance alerts.
Great Credit Union. App works. Accurate. Interface is not straight forward, but it is so small, I can find everything. Optional email alerts are great, but the information in the emails is not presented for quick analysis - too many useless words. Alert setup is overly clunky. Everything works in the app, and it is appreciated, but it could use some organization.Show lessMikeLMA
Developer Response
Hello, thank you for your review and for being a member of St. Mary’s Credit Union. We value your feedback and as we continue to work with our developers on making enhancements to our mobile app, we will be sure to pass your comments along!My Family Credit Union
I’ve been with St Mary’s for over 50 years. Always there when I need a car loan, personal loan or just advice on handling my money.Mrcadilac
Developer Response
Hello, thank you for your review and for being a loyal member of St. Mary’s Credit Union. We appreciate your feedback and we’re happy to hear about your positive experience with our team!Slow
New update slowed in Mobil appTeresa solo
Developer Response
Hello Teresa, thank you for your review. We are sorry to hear about the inconvenience you’re experiencing with our app. Please stop in or contact us at (866) 585 – 7628 if you’re still experiencing this. We are here to help!TERRIBLE!
Start over. Login is abominable. Only account where I have issues with login for over a year!!cmyousef
Developer Response
Hello, thank you for providing us with your review and for being a member of St. Mary’s Credit Union. We apologize for this inconvenience you’re experiencing and we’re here to help. Please feel free to reach out to us at (866) 585 - 7628 so we can assist you on this or any other issues!Obtuse interface. Slow. Clunky. Broken.
Update Oct 2022 (3*): Email alerts seem to be fixed as of 9/29/22. Thanks. I had one email address that worked, but now getting 100% of alerts on multiple email addresses that had not been getting alerts since Feb. Interface is still clunky with poor flow seemingly built by people who don't use it, but I am getting accustomed to it. I trust the app, but I don't like it. I have learned to search for error messages not near the actual input, though I am not confident I would have found it.
Original (1*): Love the Saint Mary's Credit Union. App, not so much - Unacceptable theses days. Less than a year ago the App worked great. Now App keeps getting worse. Designed by people who don't use the features. For example, on some edits, need to scroll through multiple pages of other unrelated settings first to edit a check box - when I press edit, it should go right to the edit data. Warnings of an incorrect typing are hidden and need to be searched for - found by accident. Email alerts are flaky on some email addresses that are successfully used by my brokerage company. I could go on, but it does no good. Unfortunately, if I find another institution with a more reliable App, I will move my money.Show lessIt won’t access the camera on my iPhone
I guess that broke with the last update. There’s no way to tell the app by going into settings or privacy or a camera to link to the app. So there’s no way to remotely deposit checks at the moment using an iPhone.Twzl
Developer Response
Hi, thank you for providing us with your feedback. We’re sorry you’re experiencing issues with the app. Please reach out to us at (866) 585 - 7628 for further assistance!
