Luv it
Love this app so easy to see all activities an easy to transfer money
Happy was Happy! Centennial is a nightmare
We moved to Happy bank and it had been great! Zelle worked. Personal we’re friendly. Now - 78th person on hold to talk to Happy bank/centennial-nightmare. Zelle is broken. Oh you have multiple payments waiting but you can’t accept them because that part of the app isn’t functioning. So money that should be in my account isn’t. I pay for something ( over 700)and it is charged to my account, then a hold is put on my account for the same amount then another charge is added to my account as pending. Meaning for a 700 charge 2100 was out of my account for over a week. Can I reach someone? Sure if you can be on hold first for at least an hour or more minimum amount of customers ahead of me 64 when call to Happy was transferred to centennial nightmare. Used to recommend this bank to everyone. Now to no one alive!
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The “upgrade” was a downgrade.
No Face ID, just Touch ID. Most iPhones don’t even have a home button anymore, so Touch ID is useless.
And, there’s no option to receive transaction notifications.
If the only thing your app can do is tell me my balance, then it is no better than just visiting the website.
And, there’s no option to receive transaction notifications.
If the only thing your app can do is tell me my balance, then it is no better than just visiting the website.
Not so great
Hard to navigate. I was trying to look at one of my accounts and see the deposits I have made for several months. I couldn’t do it. It’s an account that I transfer money into to pay my property tax. I wanted to see if I had skipped any months this year. I couldn’t get it to work. I finally gave up. I use banking apps on two different local banks and HSB is not winning the ease of use award. I will say I really love my bank.
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Response from developer
Hey Melodyshawn, Apologies that you are having issues navigating. If you could give us a little more feedback or details as to why it is hard to navigate, then we can work on fixing this for you.
Bring back Transaction notifications!
I was able to transition to the new app easily and it seems to be working great so far. The only thing I have noticed is that it no longer has an option for transaction notifications or the ability to turn off a card if missing. Not a reason to kick the bank to the curb but would be a nice feature to add back in a later update!
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Crappy bank
Run into plenty of bugs already with this app. No Face ID option. Pretty scary also that you used the same template to set everyone’s accounts up across the board for everybody. Also in the 2FA question y’all put “where” instead of “were” when asking “what year were you born”
Is a 12 yr old building the app for y’all? 😂😂😂
Is a 12 yr old building the app for y’all? 😂😂😂
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Getting locked out
This app locked me out of my account multiple times deviate the fact that my security questions were right. It’s very annoying & time consuming to have to call customer support all the time. You need to fix that.
Not happy with happy state bank
I’ve tried to be patient with this new buy out, or sell out...but the on line banking seems unorganized and SLOW! You can no longer just put the bill in to be paid on it’s due date so you’re having to really watch the calendar and when it says it will be processed! NOT A FAN AT ALL, may be looking for a new bank!
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What happened to happy?
This bank used to be great, but since they sold to centennial I have been locked out of my accounts and can’t get in touch with anyone from customer service. The app gives constant errors when I try to open it, even after following all the steps on the website. What happened to Happy?
Saving account
Has been changed to another checking account! WHY
