Leave a Review CI Smart Sensor
UI is so slow at startup.
I hate the newer UI. I preferred the old one with the dials. It looked nicer.
Even worse, the app is so slow to start up. I have 5 sensors connected and I try to check them once a week. When I launch the app, more than a full minute will pass before the UI is responsive at all—and sometimes it is much longer than that. It is the app I use the most that I dread using because it is so annoying.Show lesssmheat
Very confused
Device has been working fine for the past 2 months but now it is no longer updating to my primary device. I connect it via Bluetooth to a secondary device so I can get readings whenever I’m not home. Has been working great. I woke up yesterday and checked my primary device and it no longer had any hourly updates. I deleted the app 3 times and re downloaded it. I even logged out a couple of times and it still will not update. Although readings on my secondary device are still showing (I also turned of Bluetooth on this one) it’s not where I’m needing to get readings from. I was just going to buy another but the product is discontinued so I emailed the company. I don’t think I was speaking with a human because I clearly explained what was going on and what I did in specific detail. We have gone back and forth 3 times. I’m just going to shop elsewhere because this problem isn’t efficient enough for me to keep playing cat and mouse with the company.Show lessHuman being from planet earth
Developer Response
Hi, I am sorry to hear you are seeing an issue with your Butler not updating on your remote/secondary device. Please feel free to reach out to our technical support team at support@blustream.io. They would be more than happy to help troubleshoot any issues and make sure you are back up and running smoothly!Notifications don’t work.
I use 2 of these sensors, and its a complete disappointment. It never gives me notifications until i open the app. At which point i sometimes get bombarded with notifications but they are all dated and timed at the time i opened the app. Also it takes a while pending when you last checked the app for the actual humidity and temperature is, so you'll see the numbers i flux for anywhere from 10 seconds to a few minutes. This app and device definitely needs a lot of seasoning (pun intended).
With the two sensors i have, i changed them with the same battery at the same time and there is already a big difference i battery use between the two. One is at 90% and the other 60%. Which is odd since i check them the exact same amount via the app. Another let down with Boveda “quality”Show lessEventSucks
Developer Response
Hi, I am sorry to hear you are disappointed with the app. Since the notifications that the Boveda apps sends are based on humidity and temperature data from your Butler, if you are not running the app in the background, you will not be syncing new measurements until you open the app again. We do have the ability in the app to change how frequently you receive notifications, so for example you can change this so that you will only be notified once every day if you would like. If you have concerns about the battery, please feel free to reach out to our support team at support@blustream.io and they would be happy to help with anything! We want to make sure you have a great experience with the app!