This App Needs Work!
App is required for VPN access while traveling, yet won’t work most of the time. Have had to uninstall App, cycle power, reinstall App and the “magically” it works.
If it’s a new All release, why can’t we simply update the App (like almost every other App) and have it work?
Call center needs help as well. First tech had limited idea what the issue was and made recommendations which made no sense. Second call and second tech suggested the uninstall/reinstall trick. He likewise had no idea what the first tech was talking about.
Please make this easier and more user friendly. Our clients deserve better.
If it’s a new All release, why can’t we simply update the App (like almost every other App) and have it work?
Call center needs help as well. First tech had limited idea what the issue was and made recommendations which made no sense. Second call and second tech suggested the uninstall/reinstall trick. He likewise had no idea what the first tech was talking about.
Please make this easier and more user friendly. Our clients deserve better.
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