Live Reviews:
⭐️4.2 / 5
Rating
🙌866
Ratings
📼7 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Cytracom Mobile

23.25

June 27, 2023

With this release, we added verbiage in the dialing popup when the user has no connection and fixed an issue where messages did not immediately display when the app was active or backgrounded on the message thread or message list views.
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23.19

May 17, 2023

With this release, we fixed issues around the voicemail transcription display as well as a couple other minor issues.
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23.14(2)

April 12, 2023

With this release, we added additional messages when a connection is not available which will automatically dismiss when connection is established. Users can now log out of the app a network or internet connection is not available. We also fixed an issue where if a user was assigned to multiple shared inboxes only the first shared inbox would display, and an issue where the iPad app would crash when attempting to change the From number in a new Shared Inbox conversation.
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23.9.1

April 1, 2023

Fixed an issue with the dial pad on larger devices.

23.9

March 2, 2023

Fix another login edge case

23.8

February 25, 2023

Fixed a few edge cases related to being logged out.

23.6

February 14, 2023

With this release, we added a banner message to notify the user if they are not connected to a network or internet connection. In addition, we fixed an issue where voicemail transcriptions would only display one line of text until the user expanded the voicemail and an issue where when attempting to play a voicemail, the speaker button would intermittently not display as an option.
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22.50

December 12, 2022

Fixed an issue that could prevent call history from loading.

22.49

December 8, 2022

With this release, we added the contact type (such as mobile, home, etc.) to the dialpad so that users know which number they are calling in the event one contact has multiple numbers. We also fixed an issue where the mobile app would automatically sign out in some cases and an issue where the app would crash on launch on iPad.
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22.45

November 17, 2022

With this release, we have added the ability for users to log in using the biometric authentication (such as Face ID or passcode) enabled for the device. Biometric authentication for the Cytracom app can be enabled or disabled by tapping the three dots in the top left corner to access the Preferences screen. Users who have biometric authentication enabled still have the option to log in using their username and password. We also added an "Unable to Connect" error message to the login screen if a network is not available and fixed a few display issues in Call History.
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Price History of Cytracom Mobile

Description of Cytracom Mobile

Bring your business line with you, wherever you are! Cytracom Mobile brings the power of our cloud-based UCaaS communication platform to your iOS Device. Simply log in with your Cytracom account credentials and start connecting. TAKE CONTROL OF YOUR PHONE CALLS - Make and receive business calls from your personal device. - Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go. CONNECT FASTER WITH BUSINESS MESSAGING - Connect with people in their favorite way - through text - all from your business line. - Collaborate with teammates using Rooms and Direct Messages. SHARED INBOXES: ONE VOICE. ONE THREAD. - Now, customers can reach you through a single business line while your team joins forces behind the scenes. - Collaborate privately with internal messages and mentions. - Know which internal team members are active, and when they are viewing or responding to a Shared Inbox. - Priority tags help you prioritize your client conversations. CHECK VOICEMAIL AT A GLANCE - Read your voicemails on the go with Voicemail Transcription. - Listen to voice messages and manage your voice mailbox from anywhere. New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.
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Cytracom Mobile: FAQ

Is Cytracom Mobile optimized for iPad devices?

Yes, Cytracom Mobile is optimized for iPad devices.
The Cytracom Mobile app was released by Cytracom LLC.
The minimum supported iOS version for the Cytracom Mobile app is iOS 13.0.
Users have overwhelmingly positive things to say about Cytracom Mobile, as evidenced by its stellar rating of 4.2 out of 5.
The App Category Of The Cytracom Mobile App Is Productivity.
The latest version of Cytracom Mobile is 23.25.
The latest update for Cytracom Mobile was released on July 3, 2024.
The app was initially released on February 6, 2023.
Designed for children, contains no adult material.
Currently, the Cytracom Mobile app supports the following languages: English.
Sorry, Cytracom Mobile is not part of Apple Arcade.
No, Cytracom Mobile is not eligible for in-app purchases.
No, Cytracom Mobile does not offer compatibility with Apple Vision Pro.

Screenshots of Cytracom Mobile

iphone
ipad

Alternatives to Cytracom Mobile

Reviews of Cytracom Mobile

  • Big yikes

    Even with the recent updates, there are so many issues.

    - Constantly logged out mid-call
    - Unable to transfer (loading signal)
    - Voicemail transcription not loading
    - Voicemails not sending to email

    We’ve worked with Cytracom support so many times over the last year and their resolutions never seem to last long. Our office staff is resorting to using their personal cell phones, sans app, frequently just to keep things running.

    I’m pleased to say we’re demo-ing with other vendors. The day cannot come soon enough for our staff.
  • Far from the best

    Physical phone is great, app is one of the worst I’ve used.

    The customer support is great, best in the business.

    The physical in-office phone works properly. No problems with call forwarding or conference calls.

    Standard options don’t exist. There is no “out of office” functionality, you have to-record your messages from scratch.

    The app is just horrible. Listening to voicemail only works 40-50%. Similar results with calling. I have to reinstall the app almost weekly.

    In conclusion: the customer support can get you through the rest of Cytracom’s failings. I used Ring Central a decade ago, and it was much better than Cytracom. I would not recommend them for a small business owner.
  • Poor Contacts option

    I use both the desktop version and mobile version. I was able to add business contacts in the desktop version but it does not carry over when I login to the mobile app. The mobile app only allows you to have the extensions from our company or add all of your personal contacts from my cell phone. I don’t like having my personal contacts included on the app. Wish you would allow adding other contacts in the mobile app.