Aussie Aussie Aussie
Good material in manageable chunks
Stopped working
Response from developer
Hi @vghtf. We are sorry to hear about the issues with the mobile app and version 12.2 of iOS. Could you reach out to us by emailing support@acloud.guru to get more information and troubleshoot further? - Technical Support Engineer Thank you, Ryan Technical Support Engineer (GMT -05:00) CDT
simply doesnt work
Response from developer
Hi @iuripl, Thank you for the feedback! I sincerely apologize for the persistent issues. We've recently updated the app to resolve many of these issues. Please let us know your thoughts once you've had the chance to check it out. - , Support Specialist. Kind Regards
Lowered rating due to intrusive notifications
Yes, notifications can be turned off, and now they are.
Content great, mobile app can use some work
Response from developer
HI @shellers24, Thank you for the great feedback! Glad to hear you love the content! I completely agree. Being able to search would definitely improve the usability of the app. The search function is actually a feature we are actively working to implement. Be on the lookout for future updates regarding this. I don't have an exact time for when this is going to be implemented, but it should be soon! Thank you and happy learning!- , Support Specialist. Kind Regards
Great learning content, lacking user experience (UX)
However, the mobile app needs some TLC as far as UX goes.
Search:
I couldn’t find a search feature in the app. Feels like I have to browse through lots of content.
Course continuation:
When I go to a course to continue where I left off, I have to scroll down to the video I need, which could be way down the list as I progress through a course; there should be a way to easily continue where I left off. The dashboard offers this kind of feature, but only for the last viewed content (makes sense here).
Submitting Feedback:
Another big issue I have with the app is that I could not use the “send feedback” feature in the settings section. I kept tapping and tapping with no response from the UI other that a highlight of the cell when I tap. How do users send feedback?
I would have rather left feedback in the app vice writing a review in the App Store.
Response from developer
Hey @ndnguru, Thank you for the very constructive feedback. I completely agree. Many of these feature are on our roadmap for future updates If you ever have any additional feedback you'd like to share, you can always email us directly at support@acloud.guru. Happy learning! -, Support Specialist. Kind Regards
Easy to stay up to date & learn on the go
Great App, Excellent MOOCs!
I split my training between them and one other reputable cloud and Linux based training and MOOC site.
These guys are very informative and very personable. Their explain like I’m 5 approach is educational without being offensive when you’re way older than five but still need talked down to in a very non-condescending fatherly way.
They’re great. Excellent. Brilliant instructors.
Don’t let your dreams be dreams. Join premium, take all the courses, take all the certification exams, make all the money. Just do it.
Response from developer
@Combat Medic Music Lover, if we had an official spokesperson for A Cloud Guru I'd nominate you in a heartbeat! I can't wait to share this with the company as a whole as everyone does work extremely hard to give the best learning experience. Way to be a guru and follow your dreams. Happy learning! - Kristal, Support Manager
Best Study Material for Cloud Certification
The only recommendation I could provide to improve the service is to work on the mobile app a little more. I’ve had it not function as expected at times; such as deleting my downloaded videos with no notification, requiring network logins while I’m offline, and not updating the website with my progression through course content. I have seen improvements over the last year and is kore stable than originally, so the five star stands as long as they are working to improve service delivery.
Response from developer
HI @Brianjacobpage! Thank you for the time to give your detailed feedback. We are happy to hear you are enjoying the content. We agree on improving the mobile app. In fact, we have a team of developers solely working on improving the mobile app experience! It's a big push for us right now and appreciate you sticking with us while we improve. We try to put out updates constantly so keep an eye out for those updates. As far as needing to login while offline, usually this means the cache was cleared by either manually doing it, logging out, or force closing the app. Be sure to be logged in prior to going offline and it should work! If it doesn't please send us feedback in your app settings and we can help troubleshoot with you. Happy learning! - Kristal, Support Manager
