Earthmover Credit Union Mobile User Reviews

Top reviews

Leave a Review Earthmover Credit Union Mobile
  • Some issues

    I appreciate the app being available and what it is for a smaller local credit union, but why is it down so often? Multiple times a week when I go to log in I get that “call 1-800” pop up and I have to wait a few hours or until the next day just to view my own bank account info. It’s very frustrating at times. AND every time it happens it turns off my Face ID setting so whenever I get back in I have to go turn it back on, multiple times a week. If it just signed me in normal every time I want to sign in, it would be a 5 star app.
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  • Delay in updating account transactions

    Payments made to credit card have a delay of over 5 days to post

    Developer Response

    We are sorry to hear you experienced issues with our app. Don't hesitate to give us a call at (630) 844-4950.
  • Horrible

    I’m constantly having issues trying to log in. It’s so frustrating! The WORST app!

    Developer Response

    I am so sorry to hear you are having issues logging in. We want our app to conveniently connect people to their accounts. Check that your phone is updated to the latest iOS. If you are still experiencing problems, don't hesitate to give us a call at (630)-844-4950.
  • Internal transfer

    So far, so good
  • Logging in.

    I have tried several times to log in and get nowhere. It tells me of a new app and I can get no farther. What happened to the old method where you gave your user name and password. I am ready to close the accounts and bank elsewhere.

    Developer Response

    We are so sorry to hear about the issue you are experiencing when trying to log into the app and would like to help. If you have downloaded the latest version of the app and have the latest iOS, please give us a call at (630) 844-4950 so we may assist.
  • Poor service

    This is a difficult credit union to work with in the beginning it was very easy I have now been with them for a little over four years and it seems to be harder and harder to get things done I’ve had a secure credit card for those four years and they still will not allow me to get an unsecured one and I will not go into how I’m treated with my checking and saving
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    Developer Response

    We are sorry to hear about the negative experience you've had with us, and we would like to make it right. Our goal is to meet our members' needs. You can always give us a call at (630) 844-4950 to assist with any issues you may have.
  • Logging in

    Yup cant even log in... very very annoying
  • needs an update asap

    this app was amazing just before this update. it keeps giving me an error message that does not let me log in because my phone was jailbroken in the past. i tried reseting the phone but still same message.
  • Why not?

    Hate that is randomly tells me that it cannot validate my account before I even log in
  • Can not open App after latest IPhone update

    As of today (9-17-2020) I can no longer access this app. I don’t know if it’s due to the latest iPhone update or maybe this app is just down as of today. But this is an inconvenience to say the least. So, if you guys have to update your app, please do so. Because I’ve deleted it and Re downloaded it a million times it seems. And it still won’t open.
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