Useless
The reviews are accurate. Given the feedback and lack of response from Vagaro I can only assume the app fronts as a way to force patients to create and account and download the Vagaro App so they won’t improve it.
It forces clients/patients to have a password that most don’t remember or haven’t set up leading to frustrated patients and embarrassing conversations about it. No better way to start a new client journey than with someone that wasn’t able to check in. Makes your whole business seem disorganized. From a HIPAA standpoint even with a password it cannot be used as everyone’s name shows up on the select screen. Even worse is this is an extra feature you pay separate for. Vagaro please just make this a phone number log in. Like every single person has asked for on here.
It forces clients/patients to have a password that most don’t remember or haven’t set up leading to frustrated patients and embarrassing conversations about it. No better way to start a new client journey than with someone that wasn’t able to check in. Makes your whole business seem disorganized. From a HIPAA standpoint even with a password it cannot be used as everyone’s name shows up on the select screen. Even worse is this is an extra feature you pay separate for. Vagaro please just make this a phone number log in. Like every single person has asked for on here.
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Response from developer
Hello. Thank you for taking the time to share your review. We appreciate your feedback. If you would like to submit this as a feature request, please see this article https://support.vagaro.com/hc/en-us/articles/360021060374 for instructions on that process.
