ShiftWizard User Reviews

HealthStream, Inc

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Load error

App no longer working, says it needs an update, but the latest version is installed and it gives the same error message.

raynak25

a year ago

Response from developer

We apologize for the inconvenience you're facing. Our team is aware of this issue and is actively working to resolve it in the next update. If the issue persists, feel free to reach out to our support team at shiftwizardsupport@healthstream.com for further assistance. We appreciate your patience.

Update required but won’t update

Stuck in a loop, requires update but just reads error and kicks me back to login.

Mamagrib

a year ago

Response from developer

We're sorry to hear about the login loop you're experiencing. This issue was addressed in the latest update. Please let us know if it has not been resolved.

Needs update

The app continues to ask for an update before logging in but will provide no update and locks the user out.

The Lion God

a year ago

Response from developer

We apologize for the inconvenience you're facing with the update prompt. Our team has released an update that should have resolved this issue. Feel free to reach out to us at shiftwizardsupport@healthstream.com if you are still experiencing issues.

Won’t log in b/c it says it needs an update

It’s saying I need to update but there’s no update in the App Store… Also just all round not really user friendly.

Superwoman410

a year ago

Response from developer

We're sorry for the frustration you're experiencing. Our team is aware of the update discrepancy and is investigating the issue. In the meantime, we value your feedback on the user-friendliness of the app and are committed to making improvements.

App crashed

Keeps stating an update is required when indeed it is not. I’ve tried to delete and redownload the app but nothing gives. This is very inconvenient for me, considering I’m not sure what my next work schedule is. Disappointed in this app.

AJUS518

a year ago

Response from developer

We apologize for the inconvenience and understand the impact on your work schedule. Our team is actively investigating the persistent update prompt issue. For urgent matters, contact our support team at shiftwizardsupport@healthstream.com for personalized assistance. We appreciate your patience and are committed to resolving this issue promptly.

Can’t get the app to work

Why can’t the app work for me it’s won’t even give a keyboard to be able to login

Tomboy3489

a year ago

Response from developer

We apologize for the inconvenience you're facing with the app. Please ensure that you have the latest update installed. If the issue persists, try restarting your device or reinstalling the app. If you continue to experience problems, please contact our support team at shiftwizardsupport@healthstream.com for personalized assistance. We appreciate your patience and aim to resolve this matter promptly.

Worst thing ever

App doesn’t work impossible to do anything way to much of a pain just to see my work schedule easily one of the dumbest decisions management has ever made making us use this

Anon0987543275

a year ago

Response from developer

We're sorry to hear about your frustration. We value your feedback and apologize for any inconvenience caused. Our team is constantly working to improve the user experience. If you have specific suggestions or issues you'd like to discuss, please reach out to us at shiftwizardsupport@healthstream.com. Your input is essential as we strive to enhance the app and make it more user-friendly.

Update request error

The app is stating I need to update, but it’s not updating and I go to the App Store. There’s no option I have tried deleting and re-downloading the app.

Jseyal

a year ago

Response from developer

We apologize for the inconvenience. We have released an update. Please try downloading the newest version. If the issue persists, please reach out to us at shiftwizardsupport@healthstream.com for personalized assistance.

Wont load

Why wont this app load half the time?! Its so frustrating as its what we use for work. Fix it please and thank u!

Npm123457890

a year ago

Response from developer

We apologize for the inconvenience you're experiencing. To address the loading issue, please ensure you have the latest app update. If the problem persists, try clearing the app cache or reinstalling it. For further assistance, contact our support team at shiftwizardsupport@healthstream.com. We appreciate your feedback and patience as we work to improve your app experience.

Shoddy product needs fixing!!

New app introduced to our organisation since March of this year and it has yet so far needs to improve so many functions (eg. Can’t see who is working with you, unable to schedule partial shifts & app keeps feeezing up). Perhaps the users opinion do not count as we did not buy into this shoddy product!

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ekena702

a year ago

Response from developer

We appreciate your feedback and apologize for any frustration caused. Your input is valuable, and we are actively working on improvements, including the functions you mentioned. Please reach out to us at shiftwizardsupport@healthstream.com with specific details about your experience and any additional suggestions you may have. We're committed to addressing your concerns and enhancing the app to better meet your needs.