Awesome Store
Honestly I’ve been loving Vans for YEARS, crazy awesome shirts they got with some comfy shoes and I literally love spending money at any one of their stores, although I wouldn’t call this part an actual issue, I just miss the old point system a tiny bit, I liked being able to choose out which rewards I wanted online and redeem multiple for points but now it seems like you only get one for every point cycle which was kind of upsetting to find out since I had been saving up my points for a bit. But great app regardless and I love the stores a lot! But if there was any chance to take that old point system back I wouldn’t say no ‼️
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I Can’t make an account
I have gone to many stores for vans purchased more times than I can count. I decided to get this app in order to look through what you guys have in store. So I’m making my account and it asks for first and last name. When I try clicking on the last name it looks like it scrolls up. I try to scroll back but nothing happens. I think it might be some sort of glitch with this app but it happens every time I open the app. I’ve deleted this app and reinstalled and it still does it. I even got a new phone and decided to see if it would work. Still doesn’t but wanted to let you guys know that it is something that happens and I would enjoy it if it got fixed. I can’t give you guys a 1 Star as I enjoy your products.
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Love the products, hate the app
Don’t get me wrong I love vans and I always will but I always find myself going in store to purchase any items. It seems like the app and the website are always down.. and I mean ALWAYS. Every time I want to buy online it’s hits me with the “we are making some updates to our site and should be back up shortly” or the classic “try again in a few minutes”. The whole point of the app is to buy merchandise from the comfort of your own home and this reoccurring issue not just once every few months. And when it does work the layout of the item category makes it hard to find what I’m looking for, would be nice if there was a much cleaner layout. Hopefully this issue/bug with the website and app will be resolved soon 🩷
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