FLX points gone days before biggest drop of the year
I went to enter the raffle for the bred 4’s and all my 109k points were gone… I thought to update my app and there wasn’t even an update… So, I called to hopefully get my issue resolved before the raffle was over. I was told to update, delete and reinstall the app, change my password, try signing in with my browser, try logging in with the champs app, and even asked to download the kids footlocker app. Nothing worked! Not only was I on the phone with someone who acted as if his job was killing him, I was told that they would put in for an IT Ticket, whatever that is, which would take 1-2 weeks to process. That was on a Monday so I asked if they could put me in for the raffle just in case my points don’t get there in time and was told unfortunately no. I called today, Thursday and spoke with a woman who gave me an attitude and said there was nothing she could do and hopefully I get my points before the drop or oh well… I work so so so hard for my money and choose to spend it with this company, and I can’t get a fair chance on a raffle of the hottest sneaker of the year? I refuse to accept an oh well.. I know my couple hundred dollars I spend with yall every couple of months doesn’t mean anything but I’m no longer doing business with you guys ever in my life and I will spread the word to the millions of people I have connections to and urge them to do the same!
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