Hancock Whitney BIZ User Reviews

Hancock Whitney Corporation

Reviews Summary

🏦

This app hasConvenient banking

💳

This app hasEasy mobile deposits

🔍

This app hasQuick balance checks

🤝

This app hasGreat customer service

🧭

This app hasUser-friendly navigation

🌟

This app hasOverall positive experience

📱

This app hasOutdated app design

⏱️

This app hasSlow mobile deposits

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This app hasCompatibility issues with newer devices

🔍

This app hasLack of memo section for transfers

💳

This app hasOverdraft issues with business accounts

Credit line balance is confusing.
This app is awesome except for one small detail the credit balance lines are a tad confusing I can never tell if I owe the balance or if the balance is what is available
Springer Hills
6 years ago
Developer Response
Sorry for the confusion. We are constantly striving to improve, and your suggestions can help us do that. If you are still unsure about your balance, please contact customer service at 1-800-448-8812.
NSF charges
I love this app except, when a charge does not clear and I get charged the NSF fee, I do not know what bounced. Please fix
Cutzcolor
6 years ago
Excellent app. Love this bank!!
No issues with the app
Phillip2020
6 years ago
Some good, some not
I like being able to check my balance without logging in but I am unable to use the fingerprint function bc when I try to set it up I am immediately sent back to the screen that asks if I want to use it. Also I can’t use the deposit check function because the page won’t stay scrolled up far enough for me to take a picture of the check. I hope these things get worked out soon. I use an iPhone 8.
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BibleRookie
6 years ago
Developer Response
Thank you for your feedback. We're sorry that you are experiencing issues with the fingerprint login and the mobile deposit. If you are still experiencing issues, please send an email including your name and phone number to AppFeedback@hancockwhitney.com so we can research the issue.