Leave a Review Optimum TV
Absolutely useless
Optimum advertises you can use this app to watch anywhere. I have been trying to login for over a year and get an error message saying I need internet and to call the number given to add. I pay for internet and have for over 30 years. When I call the number I’m told there is a problem on the west coast they are working on. I am over half the country from the west coast. I was just told to check back in a month. They need to quit advertising when they clearly don’t have the capability. When they were Suddenlink they had an app that worked. When they changed their name to Optimum things went from bad to worse. Funny thing, same parent company, Altice.Show lessgrayscrk
Developer Response
Thank you for taking the time to review our app. If you need further assistance please reach out to us at AppSupport@optimum.com ^RichI’m being robbed
So. I have 2 apple tvs and I had a combo router/cable box. App worked for 2 years so since I don’t use the cable box any longer I trade down to just a router since I pay 12 bucks a month for it. Well I get home and I connect to new Wi-Fi and everything works fine except for this app.
Go through the help desk and even get upgraded since they can’t figure what the issue is. They call me 2 days later to troubleshoot and I turn it on and voila it works!
2 days later it goes out again and hasn’t worked since. The only way to watch is air dropping from my IPad which works from the optimum app not the optimum tv app!. Well apple tv doesn’t have that version.
The amount of $$ we are paying you you would think this would be worked out. When can I expect my credit for days without service?!Show lessMikemazz11
Developer Response
Thank you for reaching out to us. If you need assistance please reach out to us at AppSupport@AlticeUSA.com for further assistance ^RichNot too shabby
I am away on vacation hundreds of miles away from my home and I could still schedule my favorite shows and events on my app, easy Peezy!!!!!
My wife says she can watch her recorded shows on her app, anywhere - anytime, and in any country….. that’s pretty nifty.
I still have to call them every couple years and try to reduce my price, but the gold package has so much to offer as far as shows and events and news, I wouldn’t even think of cutting the cable!
This has always been Cablevision to us for 30 or 40 years and continues to keep up with the times.
Keep innovating and keep moving forward!!!!!Show lesssolarRon