Voyent Alert! User Reviews

ICEsoft Technologies Inc.

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Dumb App

The app doesn’t work, the city got this to give notices did not get the test, did not receive any notices unless I open the App, waste of time and the city’s money to support this program, would not recommend and am addressing this to the city to cancel it, have reloaded and updated my notifications still doesn’t work properly, this has the potential of being dangerous especially in todays society where we rely on accurate timely information that is accurate

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Obrjoe

3 years ago

What’s up?

Got an alert and went to app to see what it was about and it won’t even open. What good is that?

damamajoan

3 years ago

Response from developer

Hi there, Thanks for taking the time to advise us of your experience. We take this feedback very seriously. Please email at app.support@voyent-alert.com so we can work with you to resolve what is occurring.

Just sent me an alert

Your ap is not effective and very dangerous, I have loaded it deleted loaded again because it sent me an alert then when I went to load it it just gives the load circle red, green, yellow… not impressed this is extremely dangerous for people substandard in an emergency life threatening situation. Shame on you!!!!!

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wasted24seconds

3 years ago

Response from developer

Glitchy

App will sound a notification but then I cannot access the information to see what the notice is about.
During a recent aggressive wildfire we were not able to rely on the app to alert us and provide information. The app was glitchy and either would alert but no information, then no alert or information, then information would show but then disappear. This is not helpful during a time when we are needing immediate and accurate information.

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tealoop

3 years ago

Response from developer

Hi Tea, thanks for your feedback. We take this information seriously. We’d like to know the details of your experience that you mentioned. Please send the details or screenshot to app.support@voyent-alert.com to discuss further.

Poor app

This app locks up constantly, not sure it would warn of anything!

S_Bob

3 years ago

Response from developer

Hi Bob, Thanks for taking the time to advise us of your experience. We take this feedback very seriously. Please email at app.support@voyent-alert.com so we can work with you to resolve what is occurring.

Useless

Doesn’t even load the stupid app.

Jonedski

3 years ago

Response from developer

Hi Jonedski, please contact us at app.support@voyent-alert.com to discuss further so we can work with you to try to resolve the issue. Is your phone not downloading the app?

Rarely works, hangs at splash screen.

The app rarely works. A notification will pop up and the app opens to a blank screen or hangs at the branding splash screen. Not useful when local emergency alerts are issued through a system that doesn’t actually function.

Cjensen88

3 years ago

Response from developer

Hi there, please contact us at app.support@voyent-alert.com to discuss further so we can work with you to try to resolve the issue.

Disappointed

Got this app thinking I would get notifications about things happening in my region. I am now on evacuation alert and my app is still telling me there are no notifications in TNRD. Why?

Picklen

3 years ago

Response from developer

Hi there, please contact us at app.support@voyent-alert.com to discuss further so we can work with you to try to resolve the issue. - Voyent Alert! Team

Not up to date information

Great idea for the app! But it needs to be fine tuned. My area changed from an evac order to an alert 2 days ago. The app data (and text data because I subscribed to that too) is from 4 days ago and still says it is an order. My area is impacted by the Durand Fire in case the TNRD needs to look into this delay.

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darek..

3 years ago

Response from developer

Hi Darek, Thanks for your feedback. We take this feedback very seriously and have multiple team members looking into why this would have occurred, as we can assure you this is not the norm. Please contact us at app.support@voyent-alert.com or 1-877-263-3822 to discuss further.

Unreliable

Downloaded as requested by TNRD. Did not receive any alert until in Telus cell service after we had already left our home (we had been advised by neighbours who saw the order posted on FB). Last night we got an alert from the app saying our order was no longer in effect. After much investigation we found the order was still in effect. So the app told us it was ok to go into an evacuated area! Very dangerous!!! DO NOT USE!!!

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trina banner

3 years ago

Response from developer

Hi Trina, Thanks for taking the time to advise us of your experience. We take this feedback very seriously and have had multiple team members looking into why this would have occurred. We suspect that it was an administrative error on behalf of the issuer. Please contact us at app.support@voyent-alert.com or 1-877-263-3822 to discuss further. – Voyent Alert! Team.