App Server Down Friday 18 August 23
Response from developer
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to our server downtime on Friday, August 18th. Your comments are valuable to us, and we understand the frustration caused by the lack of communication in this regard. We are committed to improving our services and addressing the issue of communication. We acknowledge that we fell short in keeping our customers informed during this unexpected downtime, and we are taking immediate steps to ensure better communication in the future. Our team is working to implement a more effective process to notify our customers promptly in such situations. We truly appreciate your input, as it helps us identify areas where we can enhance our services. If you have any further suggestions or concerns, please do not hesitate to reach out to us directly. We value your business and will do our best to provide a more seamless experience in the future. Thank you for your understanding and for giving us the opportunity to improve our services.
