Update Doesn’t Work
I connected my oven just fine when I first got it. After a few months, it stopped responding, so I disconnected and reconnected it. The SmartHQ app said it needed an upgrade which I downloaded and ran. As a previous reviewer stated, the Next button remains grayed out, so the update never finishes. Now the WiFi-connected features don’t work, and are utterly useless.
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App freezes
So after many emails back and forth with th GE connected appliance team I was able figure it out. My iPhone version is not compatible with the update and was told that it had to be iOS 12 or lower. My phone is on iOS 14 and the app update was released on 11/4. Anyway, I was able to grab my dinosaur Ipad which has an old iOS on it, download the app and voila! It works on my phone once again. Massive fail on the developers part but this trip back at least 2 iOS updates did the trick
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Fail fail fail
How long has it been since you’ve seen an app that has no review that’s more than one star?
This app simply does not work.
This app simply does not work.
Does not work
Like others I am a tech pro ... totally none functional for reasons stated by others
App does not connect
Same as the other review, ge app connects fine, this app stays greyed out and you can’t proceed. I’m on the GE oven WiFi.
App still doesn’t work
Same comment as others. Next button greyed out and cannot proceed.
App Does not work at all
Totally useless. It does not ever connect to the oven. Once connected via wifi, the “Next” button in the app stays inactive.
App doesn’t work
This app will not let me proceed once I’m connected to the network for my oven. Therefore it will not update my oven and renders the remote function of my oven useless.
Crap update DOES NOT WORK !!!
What else can I say?
THE APP DOES NOT WORK.
Good luck contacting GE.
What happened to them? They used to be a solid company.
No more.
THE APP DOES NOT WORK.
Good luck contacting GE.
What happened to them? They used to be a solid company.
No more.
Will not update
Unable to connect to my new Cafe double oven. When I connect to WiFi in oven the next button is grey out preventing proceeding to next step like all other reviews. Can we fix this app please. $4000 oven and WiFi doesn’t work.
