Oven Update App User Reviews

Oven Update App
Oven Update App
HAIER US APPLIANCE SOLUTIONS, INC

Top reviews

GE is a terrible company

Why leave this broken trash on the store? Probably because none of this works any more and only a few people use it, so easier to ghost everyone than admit you killed a feature.

This app doesn’t work

After connecting to the GE network, the app never recognizes you are in it and won’t move past telling you to connect to the network.

App simply doesn’t work....

My GE Cafe Oven Wifi remote did what it was supposed to do for four years until the Haier folks decided to update the control software forcing this app on their user base that doesn’t work.

My oven Wi-Fi remote feature is now bricked and 1 hour and forty-five minutes in the phone with a tech brought me back to square one. While he was remarkably supportive, he was clueless about the existence of this problem.
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Doesn’t work with some models

I have a GE Profile range model # PGS960SEL1S. When trying to setup the WiFi, it redirects to this app because the oven needs a software update. However, the oven SSID is GE_MODULE_XXXX, not GE_OVEN_XXXX like the app is apparently looking for. The app developer needs to update the app to work with other models, or someone needs to tell owners what to do, instead or sending to an app that won’t help. Very poorly executed support.
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Does not work

This app needs to be fixed if the manufacturer does not wish to waste the time of their customers and lose market share. Very poor consumer experience.

Needs no stars

Simply put, it doesn’t work. It obviously was not tested. They obviously don’t care, all 5 reviews say the same thing....

It doesn’t work stuck at step 2

I connected my oven network as instructed but the app won’t allow me to click “next”.
Newest iOS and android both won’t work. Android 6.0.1 worked

Still useless and unreliable

Have not been able to use the app to control the oven for over a year. This is the third iteration of a Haier app that is rife with intermittent and unreliable problems. Support cannot fix and will not cover WiFi module replacement. GE will not be getting my money for a ‘smart’ appliance again.

I wish I could give it a 0.

Just like the other 1 star the app goes in this loop. After connecting to the oven and switching to my WiFi network it just sits there with the spinning wheel.

Terrible and useless

I’ve not been able to update my oven after spending hours on this app. The ge kitchen app keeps sending me to this app to add my oven. It gets stuck on "Looking for your appliance" forever and I don't know if my oven is connected to my home network and downloading the update or is this app downloading the update and sending to my oven.
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