COUNTRY Financial Mobile User Reviews

COUNTRY Financial Mobile

CC Services, Inc.

Finance

Top reviews

Most RecentHighest RatedLowest Rated

Apple Wallet

Would be nice and convenient to be able to store card in apple wallet like other insurance companies offer..

409ray

4 years ago

Response from developer

Thanks for the feedback! We appreciate the recommendation on improving the ease of use of our digital auto insurance card. We'll take this into consideration for future planning. Feel free to reach us at COUNTRYFinancialMobile@countryfinancial.com with any additional comments. We love hearing from you! Thank you!

Generally a good app, needs updates!!!

Able to access all of my information, relatively easily. App is still very slow, and does not support password saving through the iPhone, or Face ID. Most current version only supports Touch ID, so if you have a phone newer than that, you can’t unlock the app unless you manually enter the username and password. Should be easier to get into the app!!!

Show less

Steveieq013

4 years ago

Response from developer

Thanks for the feedback! We're actively working on improving our facial recognition visual experience and will be releasing updates very soon! The app does currently support Face ID through the login experience by following the routes presented for fingerprint scanning. Please confirm your device's settings are enabled and follow the prompts appropriately. Please reach us at COUNTRYFinancialMobile@countryfinancial.com for further support or questions. Thank you!

Would be nice if it were usable.

I have tried several times to simply register my policies on this app. The DOB tool does not work. It shows only Jan, Feb, Mar. Yesterday it only showed dates up to the 21st. I deleted the app yesterday and reinstalled the app today. Now the dates are 1 through 31, but the months are still Jan, Feb, Mar.

I am running the latest OS on a brand new iPad. Tried it on my old iPad with latest OS and same result. Same on my iPhone X Plus with latest OS.

Show less

lvcigarz

4 years ago

Response from developer

Thanks for the feedback! We recommend updating the year field first which should allow the other month options to populate. Please reach us at COUNTRYFinancialMobile@countryfinancial.com for further support or questions. Thank you!

Face ID

Step into 2021 and offer Face ID too!

corx14

4 years ago

Response from developer

Billing

It would be good if I could see my billing and make payments on here

mkluvly19

5 years ago

Response from developer

Thanks for the feedback! Please be sure to check out our Billing area front and center on the Dashboard and accompanying Billing Summary page for Billing details and simple routes to make Payments. If you have additional feedback on ways we can further improve your experience or are seeking further support, please reach us at COUNTRYFinancialMobile@countryfinancial.com. We'd love to hear from you! Thank you!

Pretty Good

The app works well, but it doesn’t seem to support Face ID. I don’t have Touch ID because my iPhone doesn’t have a home button but whenever I log in (by typing in my username and password) it asks if I want to enable Touch ID. Really would like Face ID.

MBZ300D

5 years ago

Good app, missing something

It would be nice if you could see your upcoming bills in the app instead of having to go into the browser. I’m more concerned about what bills I have coming up than I am about what bills I’ve already paid, so I end up having to go on the website anyway. The app itself is well laid out though.

riversandrhoades

5 years ago

Response from developer

Thank you for the feedback! We'll be releasing upgrades to our Billing & Payments areas soon which include the experience you're seeking for upcoming bills. Please be sure to update to the latest versions when they become available. If you have additional feedback, please reach us at COUNTRYFinancialMobile@countryfinancial.com.

Easy to use

This is a well made app. Everything you need to interact with the company is right on the home page, and well laid out with large buttons instead of links.

Someone did their use analysis on this app. Good job.

flyhalfer88

5 years ago

Response from developer

Thanks so much! If there are other areas of the experience you find exceed your expectations, we'd love to know! Feel free to drop us a line at COUNTRYFinancialMobile@countryfinancial.com.

Excellent navigation, clean, fluid.

This app’s developers at CF should be teaching the “app development” classes outside of CF Information Technology.

Workottopol

6 years ago

Response from developer

We appreciate your feedback! Feel free to reach us at COUNTRYFinancialMobile@countryfinancial.com with any additional comments on your experience. We'd love to hear from you! Thank you!

Clean, beautiful.

I haven’t seen an app as clean as this one. There’s no reason for someone to NOT understand how to use it. It was so fast to sign up as well. I am truly happy for being a customer. Recommend to everyone!
Awesome insurance policy with an awesome app!

Dpana90

6 years ago

Response from developer

Thanks so much! We truly appreciate your feedback. If there are other areas of the experience you find exceed your expectations, we'd love to know! Feel free to drop us a line at COUNTRYFinancialMobile@countryfinancial.com.